Customer Service Representative - Bilingual (French)

Customer Service Representative - Bilingual (English / French) Pay from $35 to $40 per hour with significant growth and earning potential! Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1 Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM. Why Customer Service at Uline? Learn: In-depth training helps you sharpen communication and problem-solving skills. Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. Connect: Build strong relationships in our collaborative in-person setting with regular team events. Position Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline's best solutions. Help customers navigate Uline's website and online ordering. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Excellent problem-solving, listening and communication skills. Prior customer service experience is a plus, but if you are eager to learn, we will train you! Bilingual (English / French) - fluent in both verbal and written forms. Benefits Company-paid extended health coverage and RRSP with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café, outdoor patio and first-class fitness center. Monthly employee-appreciation events. Opportunities for community involvement. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All positions are on-site. Uline is an Equal Opportunity Employer #LI-AS1 #LI-TOR001 (#IN-TORCS2) #ZR-TORCS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Process customer orders, provide product recommendations, and handle account inquiries via phone, email, and chat. Act as a product expert to assist customers with website navigation and shipping questions.

Requires a high school diploma or equivalent, with a bachelor's degree preferred. Candidates must be fluent in both English and French and possess strong communication and problem-solving skills.

• Extended health coverage • RRSP with 6% employer match • Bonus programs • Paid holidays • Paid time off • Tuition assistance program • On-site café • Fitness center

• FrançaisSouhaitée
• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• CommunicationSouhaitée
• AnglaisSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Bilingual
• French
• English
• Problem-solving
• Communication
• Order processing
• Product recommendations
• Account inquiries
• Relationship building
• Active listening
• Time Off Management
• Willingness To Learn
• Bilingual (French/English)
• Multilingualism
• Customer Service
• Problem Solving
• Mentorship

• Customer Service & Support
• Logistics
• Administrative
• French Bilingual Customer Service Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine