Director, Advising and Engagement

The University is located in Denver, Colorado, a city known for its dynamic blend of business, innovation and world-class recreation. Denver is consistently ranked by Forbes and Kiplingers Magazine as one of the top cities for young professionals and recent college graduates. The University of Denver is a private institution founded in 1864. It serves a population of more than 5,200 undergraduate and 6,200 graduate students as a research-intensive institution. The beautiful campus is located approximately seven miles from downtown with easy access to public transportation. With a long tradition of excellence and innovation, the Daniels College of Business prepares students to succeed in a dynamic, changing world. We are a high-achieving community of students, staff and faculty that inspires one another to think in new ways, perform at higher levels, and transform organizations and communities. Daniels is ranked among the top business schools and is the only business school in Colorado to receive rankings and recognition from BusinessWeek, the Financial Times, U.S. News & World Report and Forbes. The Daniels College of Business (DCB) offers a variety of baccalaureate, graduate, PhD and certificate programs which are detailed at https://daniels.du.edu/ The Daniels Office of Undergraduate Programs serves the undergraduate business student population in a variety of ways. It is responsible for the undergraduate core curriculum, student organizations, co-curricular programming, coordination with DU units that serve undergraduates, and related responsibilities. Position Summary The Director of Advising and Engagement provides leadership and oversight for the advising and engagement team within the Student Success Center. Reporting to the Senior Director, this role ensures that advising practices are proactive, relationship-centered, consistent, and aligned with Daniels’ goals for student progression, retention, belonging, and success. The Director serves as a representative of Daniels College of Business to academic departments, faculty, the Registrar’s Office, the Office of Graduate Education, Alumni Engagement, and other campus partners. They serve on committees on behalf of the College, to collaborate and strategize for student success at a central level. To stay aligned with the student experience, this position maintains a minimal academic advising caseload of undergraduate and/or graduate students. The Daniels Student Success Center serves as an integrated hub for academic advising, student engagement, career readiness, experiential learning, and student support. As part of the Student Success Center leadership team, the Director of Advising and Engagement supervises the team of academic advisors, ensures continuity of practices across the team assists with student engagement strategies, and ensures students receive coordinated support from their entire journey through the student life cycle. Essential Functions Advising Team Leadership and Supervision * Lead the advising team supporting Daniels undergraduate, graduate, certificate, minor, and 4+1 students. * Provide day-to-day leadership for student-facing advising operations. * Meet regularly with staff, assist with monthly staff meetings, conduct annual performance reviews, and support advisor onboarding, training, and professional development. Academic Advising, Degree Planning, and Student Progression * Oversee advising support related to academic progress, degree planning, registration, and persistence. * Ensure new deposited students at the graduate and undergraduate levels as well as 4+1 and formal dual degree students receive timely advising and degree planning support. * Coordinate transcript and prerequisite waiver reviews and registration reminders. * Provide escalation support for complex student concerns and advising issues. Retention, Outreach, and Student Engagement * Coordinate retention outreach and follow-up strategies for students needing additional support. * Lead advising-related engagement initiatives that promote belonging, persistence, and student success. * Support student advocacy, academic support, leadership development, mentoring, and inclusive advising practices. Onboarding, Communications, and Process Consistency * Oversee advising-related onboarding processes for incoming students. * Ensure onboarding Canvas materials, dates, registration guidance, Daniels Launch information, and advising communications are accurate and timely. * Lead selected advising initiatives, communications, student support processes, and workflow improvements to ensure consistency across the advising team. Collaboration, Assessment, and Continuous Improvement * Partner with Student Success Center colleagues, academic departments, faculty, admissions, registrar-related teams, career services, and experiential learning, and other campus partners to improve continuity of care. * Assess advising, onboarding, outreach, and engagement efforts to identify trends, gaps, and opportunities for improvement. * Use data, student feedback, and advisor input to strengthen advising practices and improve student experience. Knowledge, Skills, and Abilities * Ability to work independently under general direction. * High interpersonal skills. * Ability to lead and collaborate effectively in a team-based environment. * High understanding of advising-intensive, student-centered, and co-curricular program operations. * Able to navigate or learn Banner, Degree Works (audit), Salesforce, Airtable, and additional technological tools. * Strong organizational, planning, and communication skills. * Ability to quickly read, understand, and correct student degree audits. * Ability to identify student needs and customize responses accordingly. * Ability to manage multiple functions simultaneously without sacrificing quality or accuracy. Required Qualifications * Master’s degree required in Higher Education, Business, or a related field * Seven to ten (7-10) years experience in academic advising, student success, or student affairs * Experience leading projects, programs, or staff in higher education Preferred Qualifications * At least one degree in business or higher education. * In-depth experience in all phases of student life cycle, including recruitment, advising, retention, career services, and alumni relations. Working Environment • Standard office environment • Unexpected interruptions occur often and stress level is moderate • Noise level is quiet to moderate • Ability to work in front of a computer for extended periods of time • Occasionally required to move about the office/campus Physical Activities • Ability to work in front of a computer for extended periods of time. • Occasionally required to move about the office/campus. Work Schedule Monday - Friday, 8:00 a.m. - 4:30 p.m. In accordance with the University’s flexible work policy, this position is eligible to be considered for partial remote work. Further details regarding this plan will be determined with the hiring manager and are dependent on division and team-specific needs. Application Deadline For consideration, please submit your application materials by 12:00 p.m. (MST) August 27, 2026. Special Instructions Candidates must apply online through jobs.du.edu [https://jobs.du.edu/en-us/listing/] to be considered. Only applications submitted online will be accepted. Salary Grade Number: The salary grade for the position is 12. Salary: The salary for this position is $85,000. The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status. Benefits: The University of Denver offers excellent benefits [https://www.du.edu/sites/default/files/2026-02/Benefits%20Overview-Benefited%20Employees_FINAL_2.9.2026.pdf], including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver [https://www.du.edu/]. Please include the following documents with your application: 1. Resume The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement [https://www.du.edu/equalopportunity/non-discrimination-statement]. All offers of employment are based upon satisfactory completion of a criminal history and National Sex Offender Registry background check.

The Director provides leadership and oversight for the advising and engagement team within the Student Success Center to ensure student progression and retention. They collaborate with campus partners and maintain a minimal academic advising caseload to stay aligned with the student experience.

Candidates must hold a Master’s degree in Higher Education, Business, or a related field. A minimum of seven to ten years of experience in academic advising, student success, or student affairs is required.

• Medical • Dental • Retirement • Paid time off • Tuition benefit • Eco pass

• LeadershipSouhaitée
• Analyse de donnéesSouhaitée
• CommunicationSouhaitée
• Gestion de projetSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Academic advising
• Student success
• Staff supervision
• Degree planning
• Retention strategies
• Student engagement
• Project management
• Data analysis
• Communication
• Leadership
• Banner
• Degree works
• Salesforce
• Airtable
• Collaboration
• Process improvement
• Student Services
• Academic Advising
• Workflow Management
• Time Off Management
• Advocacy
• Planning
• Research
• Auditing
• Service Innovation
• Continuous Improvement Process
• Experiential Learning
• Higher Education
• Innovation
• Interpersonal Communications
• Leadership Development
• Mentorship
• Rehabilitation
• Operations
• Performance Review
• Student-Centred Learning
• Student Engagement
• Team Leadership
• Registration
• Coordinating
• Persistence
• Advising

• Education
• Management & Leadership
• Engagement Director
• Director of Student Affairs
• Education Managers
• Education Administrators, Postsecondary

Formation minimale

Maîtrise

Expérience minimale

10+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine