Accountant - # 26-18603

Duration: 5 Months + Extension Schedule: Monday to Friday, 8:30 AM – 5:00 PM Job Description: Bilingual French Accountant This role provides day-to-day operational support in a fast-paced call center environment. The contractor will support client asset transfers from external financial institutions, ensuring timely and accurate processing while maintaining high service and quality standards. Responsibilities: • Conduct outbound calls to external financial institutions to follow up on client transfers • Ensure timely and accurate completion of transfer-related activities • Update and maintain internal systems and case management tools • Perform data entry and ticket updates with high attention to detail • Work with imaging and case management systems to track documentation • Meet daily productivity and quality targets • Participate in daily 15-minute team huddles • Handle sensitive customer data in compliance with policies Experience: • Operations experience in a call center or financial services environment • Strong verbal and written communication skills • Experience handling outbound phone calls professionally • Ability to multitask and manage high volumes of work • Strong attention to detail and organizational skills Skillsets: • Strong proficiency in Microsoft Excel (including spreadsheets with macros) • High technical aptitude and ability to learn new systems quickly • Professional interpersonal skills for external communication • Experience with data entry and ticketing systems • Ability to work in a metrics-driven environment Education: • Bachelor’s degree preferred (recent graduates encouraged to apply) Additional Qualifications: • Call center experience • Banking or wealth management experience • Experience with ISM, EIS, Kofax, or ticketing systems • Bilingual in French and English • Prior experience working with Excel macros About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. Recruiter Details: Name: Shubham Deep Gautam Email: shubham.gautam@ustechsolutionsinc.com Internal ID: 26-18603

Provide operational support for client asset transfers from external financial institutions in a fast-paced call center environment. Responsibilities include conducting outbound follow-up calls and maintaining internal case management systems with high accuracy.

Candidates should have operations experience in financial services or a call center and be bilingual in French and English. Proficiency in Microsoft Excel, including macros, and a bachelor's degree are preferred.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Microsoft Excel
• Excel Macros
• Bilingual French
• Data Entry
• Ticketing Systems
• Outbound Calling
• Case Management
• Financial Asset Transfers
• Customer Service
• Attention To Detail
• Multitasking
• Interpersonal Communication

• Finance & Accounting
• Customer Service & Support

Formation minimale

Baccalauréat

Expérience minimale

0+ ans

Postuler avant le

30 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Associate

Mode de candidature

La candidature directe est offerte