Organizational Change Management Specialist

WHO WE ARE At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do! If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team. For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go. Submit your application by August 26, 2026 to be considered for this exciting opportunity. JOB TITLE : Organizational Change Management Specialist POSITION STATUS : Permanent REPORTING MANAGER : Manager, HRIS & Change Management LOCATION : Montreal The Organizational Change Management Specialist supports enterprise-wide initiatives by developing and coordinating change management activities that help employees, leaders, and stakeholders prepare for, adopt, and sustain organizational change. Working closely with project teams, business partners, Communications, and Training teams, this role helps assess change impacts, support stakeholder readiness, and drive adoption through practical change plans, engagement activities, communications, training alignment, and post-implementation sustainment. Success in this Role The successful candidate will: • Build trusted relationships with project teams, leaders, and stakeholders. • Develop practical change management approaches that support successful project delivery. • Coordinate change activities across multiple concurrent initiatives. • Help leaders and employees navigate change with clarity and confidence. • Monitor readiness and adoption, recommending adjustments to improve outcomes. WHAT YOU'LL BE DOING • Develop and execute change management plans for enterprise-wide projects, in partnership with the Manager, HRIS & Change Management. • Conduct change impact, stakeholder, and readiness assessments to identify risks, barriers, and mitigation strategies. • Build stakeholder engagement plans and support leaders in their role as change sponsors. • Work with project teams to integrate change management activities into overall project plans. • Partner with Communications and Training teams to align messaging, training, and adoption support. • Track readiness, adoption, and change effectiveness measures, recommending adjustments as needed. • Support post-implementation activities to reinforce adoption and help realize expected business benefits. • Identify and escalate change-related risks, issues, and dependencies. • Contribute to the continuous improvement of change management tools, templates, and practices. WHAT YOU BRING TO THE TEAM • Post-secondary education in Human Resources, Business Administration, Organizational Development, Psychology, or a related field. • Four to Five years of experience supporting organizational change management for technology, business processes, or transformation initiatives. • Experience with enterprise system implementations. • Experience with stakeholder analysis, change impact assessments, readiness assessments, and adoption planning. • Knowledge of recognized change management methodologies, such as Prosci ADKAR or similar approaches. • Strong relationship-building, influencing, planning, and project coordination skills. • Strong verbal and written communication skills, with the ability to manage multiple priorities in a fast-paced environment. WHY WORK WITH US? Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family We offer training and development tools to help unlock your full potential Please note that these benefits apply to permanent, full-time employees. Visit our Careers page for a full list of benefits. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine. We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application. Linguistic Requirements When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

The specialist will develop and execute change management plans to support enterprise-wide initiatives and project delivery. They will also conduct stakeholder assessments and partner with communication and training teams to drive employee adoption and sustainment.

Candidates must have five to seven years of experience in organizational change management, particularly with technology or business process transformations. A post-secondary education in Human Resources, Business Administration, or a related field is required.

• Employee travel program • Health insurance • Dental insurance • Training and development tools

• CommunicationSouhaitée
• Gestion de projetSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Organizational change management
• Stakeholder engagement
• Change impact assessment
• Readiness assessment
• Project coordination
• Prosci ADKAR
• HRIS
• Communication
• Relationship building
• Influencing
• Strategic planning
• Business process transformation
• Enterprise system implementation
• Adoption planning
• Risk mitigation
• Workplace Inclusivity
• Organizational Change Management
• Change Management Planning
• Organizational Leadership
• Prosci ADKAR Model
• Project Delivery
• Planning
• Multilingualism
• Business Administration
• Business Process
• Change Management
• Communications Training
• Continuous Improvement Process
• Training And Development
• Human Resources Information System (HRIS)
• Psychology
• Organizational Development
• Project Coordination
• Relationship Building
• Stakeholder Analysis
• Stakeholder Engagement
• Coordinating
• Enterprise Application Software
• Mitigation
• Enthusiasm

• Human Resources
• Management & Leadership
• Technology
• Consulting
• Organizational Change Management Specialist
• Business Change Manager
• Management and Organization Analysts
• Business Continuity Planners
• Business Operations Specialists, All Other

Formation minimale

Baccalauréat

Expérience minimale

5+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Présence au bureau

4 jours par semaine