Experienced Veterinary Receptionist, Vet Assistant, Pretoria Animal Hospital

Experienced Veterinary Receptionist, Vet Assistant Location: London, ON Employment Type: Full-time Role Type: Existing Compensation: $17.85 to $25.00 per hour, depending on experience. Pretoria Animal Hospital is currently looking for a full-time (30-35 hours per week) Veterinary Receptionist, Vet Assistant. The successful candidate will share our commitment to delivering exceptional service to our loyal clientele and the highest quality care to their hospitalized pets. Also included are reception duties. Your role will be: Assisting Veterinarians and Technicians with various tasks and the treatment of pet patients Providing compassionate care duties, including feeding and walking patients General hospital maintenance, including cleaning kennels Enhance the client’s experience by coordinating between the clients and members of the medical team Receptionist duties What’s required? Exceptional client service skills that build trust and loyalty with clients Strong communication skills and ability to work with a dynamic and diverse team Compassion and a nurturing attitude when providing care to clients and patients Ability to remain calm and efficient in stressful situations Positive outlook and enthusiasm for learning Initiative in carrying out assignments independently What VCA Canada Offers A caring culture of Wellness and Appreciation! RRSP Employer 5% Match Program – saving for your future just got easier! Competitive wages and benefits! Annual uniform allowance Exceptional career development: there is room to grow here! Employee Assistance Program Referral Bonus Rewards Opportunities to give back in your community through VCA initiatives Generous personal pet care discounts And extra perks like shopping discounts and cool wellness apps! Our Story VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy. In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers. Most recently, we received 2026 Great Place to Work® Certification™ Canad Join us! VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.

The role involves assisting veterinarians and technicians with pet treatment and providing compassionate care, including feeding and walking patients. Additionally, the candidate will handle reception duties and coordinate communication between clients and the medical team.

Candidates must possess exceptional client service and communication skills with a nurturing attitude toward animals. The ability to remain calm in stressful situations and work independently with a positive outlook is required.

• RRSP Employer 5% Match Program • Competitive Wages • Benefits • Annual Uniform Allowance • Career Development • Employee Assistance Program • Referral Bonus • Community Give Back Initiatives • Personal Pet Care Discounts • Shopping Discounts • Wellness Apps

• Soins cliniquesSouhaitée
• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Client Service
• Communication
• Patient Care
• Hospital Maintenance
• Coordination
• Time Management
• Stress Management
• Initiative

• Healthcare
• Customer Service & Support
• Administrative

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

35 heures par semaine