Outside Salesperson - Service Deapa

Drive your career forward with a dynamic sales role as an Outside Salesperson - Service Department Position: Outside Salesperson - Service Type: Fulltime Permanent Schedule: Monday to Friday Location: Kelowna, BC What We Offer: Attractive Compensation: $55,000 - $65,000 base salary with an earning potential of $100,000 + with our exceptional commission plan. Work-Life Balance: Generous accrued vacation time. Financial Security: Plan for the future with employer RRSP matching plan Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs. Growth Opportunities! The Outside Service Salesperson is responsible for driving service growth by proactively identifying, developing, and maintaining customer relationships outside the dealership. This role serves as the first point of contact for customers seeking maintenance and repair support, working closely with Service Managers to ensure a seamless handoff from sales to service execution. This position focuses on building long-term partnerships with fleet and independent operators to maximize uptime, capture service opportunities and enhance customer satisfaction for Velocity Truck Centres. Standard Hours in this position are Monday to Friday, 40 hours per week with flexibility to meet fleet schedules when required. Regular travel within assigned territory as well as occasional travel to other branches for meetings or training is required. Principal Responsibilities: Customer Acquisition and Relationship Building Target Conquest customer units into the shop. Act as the initial contact for service opportunities across assigned customer accounts. Build and maintain relationships with existing and potential customers, focusing on fleets, owner operators, and regional accounts. Conduct regular visits to customer sites to identify service needs, equipment conditions, and uptime improvement opportunities. Sales Development and Handoff Coordinate the handoff to the Service Department, ensuring a clear transition and consistent customer communication. Collaborate with Service Managers to align on capacity, scheduling and quoting to ensure efficient service delivery. Account Management Work with Regional Management to maintain and update the customer list, ensuring accounts are properly assigned and supported Focus on service opportunity generation and coordination, not full account ownership Performance and Reporting Track and report all customer interactions, opportunities and closed work through approved CRM or internal systems. Meet or exceed monthly and annual service sales targets based on gross revenue goals. Regularly meet with Regional Management to review weekly sales activities, progress on goals and status of prospective customers. Develop and maintain an awareness of the market behaviour and competitive trends and respond accordingly. Required Qualifications: A minimum of 3 years’ experience in a service sales, truck dealership operation, or fleet maintenance environment. Strong understanding of heavy-duty truck service operations, preferably within a dealership setting. Excellent verbal and written communication skills. Excellent customer service and relationship building skills. Strong problem solving and decision making skills. Self-motivated, with the ability to work independently and manage time effectively. Proficiency in Microsoft Office and Dealership management software. A valid class 5 driver’s license with clean drivers abstract. Asset Qualifications: Post secondary education in business, sales or marketing. Minimum 5 years’ experience as a Service Advisor or Service Technician in a truck dealership or fleet maintenance environment. Who We Are: Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and financing. Representing top brands like Freightliner, Western Star, Thomas Built, Autocar, and Trailers, we are committed to Speed, Value, and Trust for our customers and employees. With 17 branches across Alberta and British Columbia and over 100 locations worldwide in Canada, the USA, Mexico, and Australia, we offer exciting career growth opportunities and are looking for dedicated professionals to join our team. Velocity Truck Centres Canada is an equal opportunity employer.

The Outside Salesperson is responsible for driving service growth by identifying and developing relationships with fleet and independent operators. They coordinate service handoffs between customers and the service department to ensure efficient delivery and customer satisfaction.

Candidates must have at least 3 years of experience in service sales, truck dealership operations, or fleet maintenance. A valid class 5 driver’s license and proficiency in Microsoft Office and dealership management software are required.

• Extended health coverage • Medical coverage • Dental coverage • Vision coverage • Basic life insurance • Disability insurance • Wellness programs • RRSP matching plan • Paid vacation

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Sales
• Customer relationship management
• Fleet maintenance
• Heavy-duty truck service
• Account management
• Communication skills
• Problem solving
• Decision making
• Time management
• Microsoft Office
• Dealership management software
• Customer acquisition
• Sales reporting
• Market analysis
• Fleet Maintenance
• Service Operations
• Valid Driver's License
• Self-Motivation
• Account Management
• Business To Business
• Customer Relationship Management
• Management
• Decision Making
• Customer Acquisition Management
• Customer Service
• Communication
• Customer Communications Management
• Dealership Management Systems
• Marketing
• Problem Solving
• Relationship Building
• Sales Development
• Time Management
• Scheduling
• Coordinating

• Sales
• Customer Service & Support
• Transportation
• Logistics
• Manufacturing
• Outside Salesperson
• Automotive Customer Service Representative
• Contact Centre Information Clerks
• Customer Service Representatives

Formation minimale

Diplôme professionnel

Expérience minimale

3+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine