Technical Sales Specialist

PRINCIPAL FOCUS: Under the direction of Management, a Technical Sales Specialist – Mandarin and Cantonese Speaking, is responsible for providing expert consultation and complete solutions to address customer needs. This position will play a key role in serving and supporting Mandarin- and Cantonese-speaking customers, providing technical consultation and building long-term client relationships within that community. You will also participate in customer events, ie. educational seminars, product overviews, and technical training sessions. Core Responsibilities 1. Photo and Video Sales & Customer Consultation * Provide expert consultation to professional and aspiring video creators, including filmmakers, videographers, content creators, broadcasters, and corporate media teams. * Recommend complete photo and/or video production solutions including: * * Cameras * * Lenses * * Lighting * * Audio equipment * * Stabilization and rigging * * Monitoring and recording solutions * * Streaming and production tools * Translate customer needs into complete production kits. * Maintain strong relationships with repeat customers. * Support high-value transactions and custom system builds. 2. Technical Expertise & Product Knowledge * Maintain advanced knowledge of a broad range of video equipment including products from companies such as Sony, Canon, Panasonic, Blackmagic Design, Leica, and Hasselblad * Stay current with trends in: * * Mirrorless video production * * Cinema cameras * * Livestreaming systems * * Virtual production * * Content creator gear * * High-end drones * Evaluate new products and emerging technologies. 3. Product Assortment & Merchandising Input * Collaborate with Product Management and Purchasing teams to: * * Identify products the store should carry * * Provide feedback on customer demand and trends * * Suggest additions or removals from the product assortment * Analyze: * * Customer requests * * Competitor offerings * * Emerging brands * Recommend demo products and key items for in-store focus. 4. Store Display & Experience Consultation * Recommend the photo and video department displays and demo stations. * Ensure equipment is: * * Functional * * Updated * * Properly configured * * Visually compelling * Recommend interactive demo experiences where customers can test equipment. * Support product launches, demo days, and recommend vendor showcase changes. 5. Vendor & Industry Engagement * Participate in: * * Vendor training * * Product launches * * Industry events and trade shows * Support in-store vendor demonstrations. Key Skills & Qualifications Technical Expertise * Strong working knowledge of * * Video cameras and codecs * * Lighting techniques * * Audio capture * * Livestreaming systems * * Editing and post-production workflows * Must be fluent in Mandarin and Cantonese Sales & Customer Service * Consultative selling skills. * Ability to design complete production solutions. * Experience with professional customers. Organizational & Merchandising Skills * Experience with product displays and retail merchandising. * Ability to analyze product trends and demand. Preferred Experience * Professional background in: * * Filmmaking * * Videography * * Broadcast production * * Content creation * Experience working in a professional camera or production equipment retail environment. * Familiarity with editing platforms such as Adobe Premiere Pro, DaVinci Resolve, or Final Cut Pro.

The Technical Sales Specialist provides expert consultation and complete production solutions to Mandarin and Cantonese-speaking customers. They are also responsible for maintaining product knowledge, managing in-store displays, and participating in vendor and industry events.

Candidates must be fluent in Mandarin and Cantonese and possess strong technical knowledge of video and photography equipment. Professional experience in filmmaking, videography, or a related retail environment is preferred.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Mandarin
• Cantonese
• Consultative selling
• Video production
• Photography
• Technical consultation
• Customer relationship management
• Retail merchandising
• Adobe Premiere Pro
• DaVinci Resolve
• Final Cut Pro
• Livestreaming systems
• Audio equipment
• Lighting techniques
• Cinema cameras
• Product demonstration

• Retail
• Sales
• Customer Service & Support
• Creative & Media

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine