Desktop Support Technician

Current Opportunities Back Print Position Desktop Support Technician Term Permanent Full or Part Time Full Time Position Summary Work setting: Help desk, Onsite, In -Office or Remote Key Responsibilities Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Support and Supervise other technical support workers in this group. Required Qualifications Minimum Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience. Computer and technology knowledge: Windows Desktop (10, 11), Android, Apple, Internet Usage, File Management Software. Printers and Printing, Word Processing Software, Understanding of Email Systems, Knowledge of Office 365. Additional Information Work conditions and physical capabilities: Work under pressure. Tight deadlines. Patience. Remain exceptionally calm when working with clients lacking technical knowledge. Personal suitability: Organized. Team player. Able to work independently and in groups. Screening Questions Are you available to work? Are you currently legally able to work in Canada? What is the highest level of study you have completed? Describe your IT related Experience Describe your personal IT projects and home lab Other benefits: Free parking available To apply, please send your resume and a cover letter outlining your relevant experience and interest in this position to [email protected]. Back

Provide technical support to users by diagnosing and documenting computer problems and implementing solutions from technical manuals. Responsibilities include training users, maintaining a problem log, and supervising other technical support workers.

Requires a non-university certificate or diploma from a program of 3 months to 1 year or equivalent experience. Candidates must be proficient in Windows, Android, Apple, and Office 365, with the ability to work under pressure.

• Free Parking

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Windows Desktop
• Android
• Apple
• Office 365
• File Management Software
• Email Systems
• Technical Support
• User Training
• Problem Documentation
• Printer Troubleshooting

• Technology
• Customer Service & Support
• Security & Safety

Formation minimale

Diplôme professionnel

Expérience minimale

0+ ans

Postuler avant le

11 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level