Product Support Representative - On/Off Highway Engine & Transmission

Résumé du poste

The representative will prospect and develop new customer opportunities while managing relationships with existing clients in the engine and transmission territory. They are responsible for providing technical expertise, resolving client issues, and meeting monthly and annual sales targets.

Détails du poste

The Opportunity Prospect and develop new customer opportunities within the defined On/Off Highway Engine and Transmission territory through the execution of a strategic prospecting plan. Develop in-depth knowledge of Wajax's engine, transmission, powertrain, and related product offerings to provide expert advice, technical support, and tailored solutions that meet customer operational and performance requirements. The Role * Manages Customer Satisfaction with Existing Territory Customers. * Identifies and resolves issues in a timely manner. * Attend to phone inquiries and demands from established and prospective clients. * Obtains vast knowledge of Wajax's product offerings in order to provide expert knowledge, advice, and product solutions for client needs. * Meet and exceed all established sales targets as determined monthly/annually. * Assist in the creation and submission of bids for National Customer opportunities. * Liaise with manufacturers, in-house departments and all other relevant suppliers in order to determine status of orders and compliance to delivery times. The Candidate * Education: College diploma / Post secondary Education * Work Experience: 2-3 years related experience in sales, marketing or equivalent business experience. previous industrial product sales with a focus on On/Off highway engine/transmission sales & service * Knowledge: Knowledge of heavy equipment is an asset, IMPACT selling process, must possess a valid driver’s license. * Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred) * Mechanical background * Previous experience with oilfield service or power generation/fire pumps would be an asset The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: * Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. * Wajax led e-learning, and product training through industry leading manufacturers. * Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. * Recognition program where points are earned for merchandise or gift certificates, plus cash awards. * Company matched pension plan * Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

Ce que vous ferez

The representative will prospect and develop new customer opportunities while managing relationships with existing clients in the engine and transmission territory. They are responsible for providing technical expertise, resolving client issues, and meeting monthly and annual sales targets.

Exigences

Candidates must have a college diploma or post-secondary education along with 2-3 years of experience in sales or marketing, specifically within industrial products. A valid driver's license and proficiency in Microsoft Office and CRM software are required.

Avantages

• Health benefits • Dental benefits • Health spending account • Product training • E-learning • Discounts with manufacturers • Group mortgage program • Home and auto insurance program • Pet insurance • Fitness membership • Recognition program • Pension plan • Health and wellness program

Compétences indiquées

• Vente · Souhaitée
• Communication · Souhaitée
• Microsoft Office · Souhaitée
• Salesforce · Souhaitée
• Technical Support · Souhaitée
• CRM · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Sales
• Prospecting
• Customer satisfaction
• Technical support
• Engine maintenance
• Transmission maintenance
• Powertrain knowledge
• CRM
• Salesforce
• Microsoft Office
• Bidding
• Mechanical aptitude
• Communication
• Relationship management
• Sales Prospecting
• Valid Driver's License
• Microsoft Excel
• Customer Relationship Management
• Customer Service
• Mortgage Loans
• Economics
• Forestry
• Oil and Gas
• Selling Techniques
• Marketing
• Innovation
• Merchandising
• Microsoft Outlook
• Microsoft PowerPoint
• Transmission
• Teamwork

Domaines d’emploi

• Sales
• Customer Service & Support
• Energy
• Manufacturing
• Transportation
• Highway Engineer
• Unclassified Specialized Occupation