Shop Technician- Lead Hand

Résumé du poste

The Lead Hand oversees the daily operations of the shop, managing technician schedules, performance, and safety compliance. They are responsible for coaching staff, troubleshooting technical issues, and ensuring high-quality project completion.

Détails du poste

The Opportunity As a key member of the Wajax team, the Shop Technician-Lead Hand addresses customer inquiries and requests for repairs, and resolves any issues as required. The incumbent is responsible to ensure that employees are performing their duties and completing tasks to standard, and in accordance with Safe Work Procedures. At Wajax we want to find critical thinkers, high performers, and team players; we aim to foster a collaborative and team-oriented environment, with many opportunities for advancement and continuing education. Key Responsibilities Responsible for coaching, mentoring, scheduling, monitoring attendance, conflict resolution, learning and development for a team of employees Oversee the day to day running of the shop and keep the flow of work constant Ensure that the time cards are correct, up to date, and the description of what the employee accomplished reflects the job assigned Answer any questions and assist technicians with troubleshooting Organize and schedule labour in the workshop or field Train apprentices in proper work procedures Verify the level of quality on completed projects by the technicians Create quotes for the repairs needed Ensure that warranties are researched to determine if the Manufacturer still has responsibility Ensure that Pre-Delivery Inspections are completed Foster a workplace culture of safety, with appropriate leadership Continually promote health and safety awareness with instruction, information, training and supervision to ensure the safe performance of employees Ensure that the technicians are wearing and using the appropriate Personal Protective Equipment This is a working Lead Hand position*** Qualifications Experience: 3-4 years of relevant leadership experience. Education: Trade certification or Journeyman Red Seal with On/Off Highway, Heavy Equipment, or Material Handling experience. Detroit/Allison experience as well as experience with computers & various diagnostic software are skills that will prove to be valuable in this position. Drive to lead a team of Shop & Field Technicians. The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights Include Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

Ce que vous ferez

The Lead Hand oversees the daily operations of the shop, managing technician schedules, performance, and safety compliance. They are responsible for coaching staff, troubleshooting technical issues, and ensuring high-quality project completion.

Exigences

Candidates must have 3-4 years of leadership experience and a Trade certification or Journeyman Red Seal. Experience with On/Off Highway heavy equipment and diagnostic software is highly valued.

Avantages

• Health Insurance • Dental Insurance • Health Spending Account • E-learning • Product Training • Employee Discounts • Recognition Program • Health and Wellness Program

Compétences indiquées

• Leadership · Souhaitée
• Quality Control · Souhaitée
• Troubleshooting · Souhaitée
• Coaching · Souhaitée
• scheduling · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Coaching
• Mentoring
• Troubleshooting
• Scheduling
• Quality Control
• Quoting
• Warranty Research
• Safety Leadership
• Diagnostic Software
• Detroit Diesel Experience
• Allison Transmission Experience

Domaines d’emploi

• Trades
• Management & Leadership
• Manufacturing
• Transportation
• Security & Safety