Making a difference by improving the quality of life of older adults like our parents and grandparents.
Ottawa, Ottawa
Welbi improves the quality of life of older adults like our parents and grandparents by transforming the way senior living communities provide care to them every day. We do this by streamlining their processes so staff can spend more time keeping residents active and engaged. This allows them to build deeper connections with residents and stay ahead of their changing needs so that no resident is socially isolated.
Télétravail · Canada
Serve as the primary point of contact for customer support and implementation, troubleshooting product issues and guiding users through platform functionality. Maintain customer education resources and collaborate with Product and Engineering teams to drive continuous process improvements.
Hybride · Canada
The Customer Support & Implementation Specialist will serve as the primary point of contact for customer support and will assist in customer onboarding and implementation activities. They will also analyze support tickets and customer feedback to identify opportunities for improvement.