Medical Office Assistant

Entity: WELL Health Clinic Network Position Title: Medical Office Assistant Hourly Pay range: $19 - $21 depending on experience Job Class: Part Time Work Location: Hasting Sunrise About the Company: WELL Health Technologies (TSX: WELL) is a leading technology-enabled healthcare company dedicated to improving health outcomes by empowering healthcare providers with innovative digital tools and services. As Canada's largest outpatient clinic network, WELL operates 250+ clinics nationwide and supports 3,100+ healthcare providers, facilitating more than 4.3 million patient visits annually. Through its comprehensive healthcare technology platform—including EMRs, telehealth, practice management, patient engagement, and revenue cycle solutions—WELL is transforming the delivery of healthcare across Canada. Learn more at www.well.company [http://www.well.company/] and www.wellclinics.ca [http://www.wellclinics.ca/]. Position Summary: The Company is currently searching for a motivated team player to join the exciting, fast-growing company. You will be working in a team-based environment to support physicians in delivering excellent patient care. If you love helping people, this job is for you. What you will be doing: * Administrative duties - answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals, result management and handle billing. * Lab Duties - include collecting and preparing laboratory specimens or performing basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments. * Patient Care duties – Coordinate patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room. * General duties – To ensure to always keep patient information confidential and secure. Perform all other related clinical, administrative tasks or special tasks as required by clinic management. You have: * High school diploma or the equivalent * Exceptional customer service skills * A Team Player * Strong verbal and written communication skills * Attention to detail and ability to plan, organize, and prioritize work. * Ability to work independently as well as with a team * Ability to analyze, problem-solve and take the initiative. * Open and accountable. * Ability to work varying shift patterns as needed by the clinic. * Experience as an MOA or MOA programs certification is an asset. * Experience with EMR system OSCAR is also an asset. The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate. WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way. This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions. WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report [https://well.company/sustainability-impact-report/#esg-heart]. Want Read more about us: https://stories.well.company/ [https://stories.well.company/]

Provide administrative and clinical support to physicians, including managing appointments, billing, and patient flow. Perform laboratory duties such as specimen collection and sterilization of medical instruments.

Requires a high school diploma and strong customer service and communication skills. Experience as a Medical Office Assistant or certification and familiarity with the OSCAR EMR system are considered assets.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Medical Billing
• Patient Scheduling
• Laboratory Specimen Collection
• Medical Instrument Sterilization
• Patient Care Coordination
• Communication Skills
• Organization
• Problem Solving
• OSCAR EMR
• Care Coordination
• Administrative Functions
• Artificial Intelligence
• Billing
• Management
• Clinic Management Systems
• Communication
• Electronic Medical Record
• Innovation
• Laboratory Testing
• Medical Office Procedures
• Practice Management
• Telehealth
• Setting Appointments
• Revenue Cycle Management
• Prioritization
• Detail Oriented

• Healthcare
• Administrative
• Customer Service & Support
• Medical Office Assistant
• Registrar / Patient Service Representative
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine