Premium Finance and Collections Coordinator

Proudly Canadian. Driven by Purpose. Rooted in Care. Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada. Premium Finance & Collections Coordinator – Remote within Canada What a Typical Day Looks Like Act as the key liaison between the Premium Finance and Collections teams, ensuring seamless communication and workflow alignment. Coordinate processes related to cancellations, reinstatements, payment arrangements, and delinquent accounts. Identify process inefficiencies and support continuous improvement initiatives, documentation, and training. Analyze trends, prepare reporting insights, and support operational dashboards and strategic initiatives. Assist with complex account resolutions, system enhancements, testing activities, and stakeholder support. Support collection activities, premium finance loan administration, AR reporting, and third-party agency placements. The Value You Bring Post-secondary education in Business, Accounting, Finance, or equivalent experience. 3-5 years of experience in collections, premium finance, accounts receivable, or related financial operations. Strong analytical, problem-solving, and process improvement skills. Excellent communication and cross-functional collaboration abilities. Strong attention to detail, organizational skills, and customer focus. Proficiency with business systems, reporting tools, and process documentation. Role Details Hours/Duration: 37.5 hours per week – Permanent, Full Time Location: Remote options available across Canada Current Vacancy: Yes Requisition #: 83097 Compensation Range: $50,000 - $65,000 Why Western? Western’s people‑first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact. Highlights Include 14 Paid Wellness Days, 3 weeks’ vacation, company‑matching savings programs, and 100% employer‑paid group benefits for eligible employees Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation. Our Commitment to Inclusion: At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact talent.acquisition@westernfg.ca or visit our Careers page. Our Human‑First Hiring Approach: We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (non‑AI), and all results are reviewed by our hiring team. Ready to Apply? If making a meaningful impact in your community and growing your career in a supportive, purpose‑driven environment excite you, we’d love to hear from you.

Acts as the primary liaison between Premium Finance and Collections teams to coordinate cancellations, reinstatements, and delinquent accounts. Analyzes trends and supports operational dashboards, system enhancements, and third-party agency placements.

Requires post-secondary education in Business, Accounting, or Finance with 3-5 years of experience in collections or accounts receivable. Candidates must possess strong analytical skills and proficiency with business reporting tools.

• 14 Paid Wellness Days • 3 weeks vacation • Company-matching savings programs • 100% employer-paid group benefits

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Collections
• Premium Finance
• Accounts Receivable
• Financial Operations
• Analytical Skills
• Problem Solving
• Process Improvement
• Cross-functional Collaboration
• Attention To Detail
• Organizational Skills
• Customer Focus
• Reporting Tools
• Process Documentation

• Finance & Accounting
• Customer Service & Support
• Administrative

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Postuler avant le

29 août 2026

Langue de l’offre

anglais

Heures de travail

38 heures par semaine

Niveau d’expérience

Mid-Senior level