Fan Services and Ticket Sales Representative- Blue Bombers

The Winnipeg Football Club is seeking an enthusiastic and fan-focused individual to join our team as a Fan Service and Ticket Sales representative for the Winnipeg Blue Bombers. As part of our team, your primary role will be to provide exceptional fan service to our loyal season ticket members and fans while generating revenue through new ticket sales and renewals. You will be responsible for developing strong relationships with fans by providing information about our teams, ticket packages, and special events. Additionally, you will play an essential role in ensuring that the game-day experience is top-notch by assisting fans with any issues that may arise. Responsibilities Provide exceptional service to fans in a fast-paced and dynamic environment Build and maintain relationships with fans to encourage repeat sales and referrals Respond to customer inquiries via telephone, email, and social media Manage and update ticketing systems, including processing orders and issuing refunds Maintain knowledge and understanding of Blue Bombers, events, promotions, and ticket packages to effectively communicate with fans Process group sales and assist with the coordination of events Work collaboratively with the sales and marketing teams to meet sales targets and generate revenue Requirements 1 year of experience in customer service and/or sales Strong interpersonal and communication skills Ability to work flexible hours, including evenings, weekends, and holidays Exceptional organizational and multitasking skills A passion for sports and a desire to create a memorable fan experience Proficient in Microsoft Office and ticketing systems Proven ability to work in a team environment and meet sales targets The Winnipeg Football Club welcomes applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation, the Winnipeg Football Club will provide interview accommodations to qualified job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs should you be a successful candidate for an interview.

The primary role involves providing exceptional fan service and generating revenue through ticket sales and renewals. Additionally, the representative will assist fans with any issues during game days to ensure a top-notch experience.

Candidates should have at least one year of experience in customer service or sales, along with strong communication and interpersonal skills. A passion for sports and the ability to work flexible hours, including evenings and weekends, are also essential.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Sales
• Communication
• Interpersonal Skills
• Organizational Skills
• Multitasking
• Teamwork
• Microsoft Office
• Ticketing Systems
• Sports Knowledge

• Sales
• Customer Service & Support
• Sports & Recreation

Expérience minimale

0+ ans

Postuler avant le

2 janv. 2027

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level

Mode de candidature

La candidature directe est offerte