Casual Client Support Worker (Supportive Housing)
Offre en anglaisThe Client Support Worker provides holistic support to Indigenous clients in a supportive housing environment, including case management, goal planning, and assistance with daily living skills. They also maintain facility safety, prepare program materials, and facilitate group sessions while adhering to cultural protocols.
- Sur place
- Kenora, ON
- Publié 23 juill. 2026
- 1 poste
Résumé du poste
Casual Client Support Worker (Supportive Housing) Waasegiizhig Nanaandawe’iyewigamig provides wholistic, primary health care to Indigenous people in Kenora and surrounding First Nation communities through a range of options including prevention, assessment, diagnosis and treatment. Our client-centered, interprofessional teams include health professionals, educators and support workers representing both traditional Indigenous, and contemporary models of care and use medical and community development concepts. The position supports the Supportive Housing Program will operate in a 24/7 format with shift work included in this position. Responsibilities include monitoring and supporting clients, preparing program materials, and assisting with group sessions which will often include outdoor and hands-on activities. With an Indigenous approach, cultural assessments, and medicine wheel teachings, we hope to guide and help those in our program through their healing journey by providing safe housing. The program will also provide referrals to partner organizations. NOTE: Traditional practices involving burning sacred medicines including tobacco, sweetgrass, sage and cedar and other cultural protocols occur regularly within our work setting. PRIMARY DUTIES / RESPONSIBILITIES: support clients to participate in Journey Planning; identifying goals and exploring resources needed to reach their goals and outcomes. coordination of case management needs; working closely with clients to educate and build independence to seek out resources and services and how to navigate the health care system to build capacity. Supporting clients with seeking out addiction services and mental health resources they may be interested in. complete client intake and assist with accessing needed services, including health care, cultural supports, meals, and transportation. Support clients in a variety of ways such as role modeling, teachings, demonstrations and working alongside towards developing clients daily living skills. Work together as a team to maintain a safe, comfortable and clean facilities, and an adequate inventory of supplies. Prepare and complete documentation, including statistics and reports, to ensure appropriate accountability and effective communication. Other duties as required. In extenuating situations or in the event of an emergency, may be redeployed to ensure provision of essential services. QUALIFICATIONS: minimum OSSD or equivalent; some experience working in the health care field an asset; demonstrated understanding of wholistic health and well-being; personal experience or strong knowledge of the healing journey and abstinence from mind altering chemicals; demonstrated oral and written communication skills (including computer skills); excellent interpersonal skills to deal effectively with a wide variety of people; deep understanding and experience of Indigenous culture, values, and perspectives as well as traditional and contemporary health care practices, and wholistic health and wellbeing; ability to speak and understand Anishinaabemowin a definite asset; experience working in an Indigenous organization; understanding and/or willingness to learn of Indigenous culture and values; proof of immunization in compliance with policy requirements is mandatory; valid drivers’ license, own vehicle and willingness and ability to travel required; criminal records check and current drivers’ abstract required; commitment to ongoing training and professional development relevant to job requirements; and positive attitude and capacity to act as a healthy lifestyle role model Salary: $28.98 hourly APPLICATION DEADLINE: Open until filled Please apply via our careers page at: https://www.wnhac.org Casual Client Support Worker Email: hrteam@wnhac.org Website: WNHAC.org Fax: (807) 467-8341 Phone: (888) MYWNHAC We thank all applicants for their interest in this position; however, please note only those selected for an interview will be contacted. As an Indigenous employer we encourage First Nations, Inuit, and Metis applicants to apply. We welcome and encourage applications from people with disabilities and will provide accessibility accommodations as part of the application process upon request.
Ce que vous ferez
The Client Support Worker provides holistic support to Indigenous clients in a supportive housing environment, including case management, goal planning, and assistance with daily living skills. They also maintain facility safety, prepare program materials, and facilitate group sessions while adhering to cultural protocols.
Exigences
Candidates must have a minimum of an OSSD or equivalent and a demonstrated understanding of holistic health and Indigenous culture. A valid driver's license, own vehicle, and the ability to pass a criminal records check are mandatory requirements.
Autres compétences pertinentes
Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.
- Case management
- Client support
- Indigenous cultural competency
- Health care navigation
- Addiction support
- Mental health support
- Documentation
- Interpersonal skills
- Communication skills
- Computer skills
- Role modeling
- Crisis intervention
- Inventory management
- Teamwork
- Accountability
- Effective Communication
- Positivity
- Willingness To Learn
- Valid Driver's License
- Shift Work
- Planning
- Mental Health
- Case Management
- Communication
- Community Development
- Computer Literacy
- Disabilities
- Healing
- Interpersonal Communications
- Primary Health Care
- Statistics
- Supportive Housing
- Coordinating
- Demonstration Skills
Domaines d’emploi
- Social Services
- Healthcare
- Customer Service & Support
- Client Support Worker
- Customer Service Representative (General)
- Inquiry Clerks
- Customer Service Representatives
Renseignements supplémentaires
- Formation minimale
- Études secondaires
- Expérience minimale
- 0+ ans
- Langue de l’offre
- anglais
- Heures de travail
- 40 heures par semaine