Aquatics Manager

Leading aquatic excellence in our community Provide strategic and operational leadership for aquatic facilities, foster a culture of safety, service, and continuous improvement while enhancing member experiences and supporting the YMCA’s mission-driven impact. QUICK FACTS * Compensation: $28.83 per hour * Paid vacation, wellness, and family responsibility days * Extended health and dental benefits * Membership to Y facilities for self and family * Annual Y pension of 5% (after 2 years) * Reporting to: Senior Manager, Aquatics * Team: 4-5 direct reports, 45-140 indirect reports * Location: Kelowna Family Y or H2O Adventure + Fitness Centre (2 openings, one at each centre) * Schedule: Full-Time, 40 hours per week, variable schedule including evening and weekends when required This role is ideal for a people-focused aquatics leader who excels at building teams, ensuring safety, and delivering exceptional member experiences. WHAT YOU WILL DO As an Aquatic Manager, you will lead the daily operations, staff, safety, and service excellence of YSIBC aquatic facilities, ensuring high-quality programs and exceptional experiences for members, guests, and employees. * Lead safe, high-performing aquatic operations that deliver exceptional experiences for members, guests, and staff. * Develop, coach, and inspire aquatics teams to achieve excellence in service, safety, and program delivery. * Ensure compliance with all safety, health, and regulatory standards, fostering a culture of accountability and risk management. * Create welcoming and engaging member experiences by proactively addressing needs, concerns, and opportunities for improvement. * Drive continuous improvement initiatives that enhance program quality, operational effectiveness, and member satisfaction. * Collaborate across departments to support seamless facility operations and strengthen community impact. * Optimize staffing and resources to ensure reliable, efficient, and high-quality service delivery. * Contribute to organizational growth and sustainability by identifying opportunities to increase participation, engagement, and revenue. WHAT YOU BRING * Bachelor’s degree in Recreation Management, Aquatics, or equivalent long term work experience in aquatics field. * 3+ years of experience leading aquatics, recreation, or service operations. * Current National Lifeguard and Standard First-Aid certifications. * Current CPR-C certification, within one year (facility specific standard). * Expertise in aquatic safety, compliance, and operational excellence. * Proven ability to lead, coach, and develop high-performing teams. * Experience managing budgets, resources, staff scheduling, and service delivery. * Strong communication, relationship-building, and customer service skills. WHO YOU ARE * Values-driven and community-minded, with a genuine commitment to creating inclusive, welcoming spaces where everyone can belong, grow, and thrive. * A people-first leader who builds trust, develops others, and fosters a positive, accountable team culture. * Collaborative and service-oriented, working effectively with colleagues, members, and community partners to create exceptional experiences. * Passionate about making an impact, using your leadership to advance the YMCA's mission of strengthening communities and supporting the health and well-being of individuals and families. WHY JOIN US * Inspire confidence and create life-changing experiences through aquatic programs that teach essential water safety and swimming skills. * Bring your leadership to an organization that values people first, empowering you to develop teams while making a meaningful community impact * Be part of something bigger than a facility, help the Y advance its mission of building healthier, more connected communities through aquatics and recreation ADDITIONAL REQUIREMENTS * Three professional references * A satisfactory Criminal Record Check Check/Vulnerable Sector Search. The YMCA will provide applicable instructions and paperwork. EQUITY STATEMENT The YMCA of Southern Interior BC is an equity employer and encourages applications from all individuals who may contribute to the diversity of our workplace. This includes persons with diverse abilities, persons of colour and ethnicity, Indigenous persons (First Nations, Metis, and Inuit), and people of all sexual orientations and genders. Application deadline: July 26, 2026

Lead the daily operations, safety, and service excellence of aquatic facilities to ensure high-quality programs for members and guests. Manage and develop high-performing teams while ensuring compliance with health and regulatory standards.

Requires a Bachelor's degree in Recreation Management or equivalent experience, along with 3+ years of leadership in aquatics or service operations. Must hold current National Lifeguard, Standard First-Aid, and CPR-C certifications.

• Paid Vacation • Wellness Days • Family Responsibility Days • Extended Health Benefits • Dental Benefits • Y Facility Membership • Annual Pension

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Aquatic Operations Management
• Team Leadership
• Risk Management
• Budget Management
• Staff Scheduling
• Customer Service
• Compliance
• Coaching
• Strategic Planning
• Operational Excellence
• Accountability
• Lifeguarding
• First Aid Certification
• Service Operations
• Management
• Cardiopulmonary Resuscitation (CPR)
• Communication
• Continuous Improvement Process
• Training And Development
• Facility Operations
• Leadership
• Operations
• Relationship Building
• Swimming
• Scheduling

• Sports & Recreation
• Management & Leadership
• Security & Safety
• Customer Service & Support
• Social Services
• Aquatics Manager
• Emergency Management Director
• Environmental and Occupational Health and Hygiene Professionals
• Emergency Management Directors

Formation minimale

Diplôme professionnel

Expérience minimale

3+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine