Program Support Assistant

Access Full Position Posting Please note: This role will be fully onsite. No hybrid schedule available. Purpose The Program Support Assistant provides customer service and administrative support to the undergraduate and graduate programs in the School of Nursing under the direction of the Manager, Resources & Planning. Education Completion of the first year in a post-secondary program in a related field to acquire administrative skills. Experience Minimum of one year administrative experience in an academic School/Department providing information on programs. Skills Effective interpersonal and customer service skills, including active listening. Effective communication skills to provide accurate information in a clear and concise manner. Ability to maintain confidentiality. Ability to demonstrate attention to detail and accuracy. Effective organizational and time management skills. Ability to work independently and in a team environment. Knowledge of student information systems software (such as SIS). Proficient in Microsoft Office (Word, Excel, Teams and Outlook). Additional Notes Ability to lift up to 20lbs. Access Full Position Posting The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment. York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation. We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact. York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal. PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.

Provide customer service and administrative support to undergraduate and graduate programs in the School of Nursing. Work under the direction of the Manager, Resources & Planning to assist students and staff.

Requires completion of the first year of a post-secondary program and at least one year of administrative experience in an academic setting. Proficiency in Microsoft Office and student information systems is required.

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Microsoft TeamsSouhaitée
• Administrative SupportSouhaitée
• Souci du détailSouhaitée
• Microsoft ExcelSouhaitée
• Microsoft WordSouhaitée
• Communication SkillsSouhaitée
• Microsoft OutlookSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Administrative Support
• Active Listening
• Communication Skills
• Confidentiality
• Attention To Detail
• Organizational Skills
• Time Management
• Student Information Systems
• Microsoft Word
• Microsoft Excel
• Microsoft Teams
• Microsoft Outlook

• Administrative
• Education
• Customer Service & Support

Formation minimale

Diplôme collégial

Expérience minimale

0+ ans

Postuler avant le

1 oct. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level