Family Resource Network Coordinator

The FRN Network Coordinator strengthens and coordinates the City Centre Calgary Family Resource Network by building collaborative partnerships, supporting service integration, and improving access to services and supports for children, youth, and families across the network. Reporting to the FRN Supervisor, this position leads to network engagement, community outreach, school partnerships, referral pathway coordination, data collection, evaluation, and reporting. The FRN Network Coordinator serves as a key liaison between families, network partners, schools, community stakeholders, and service providers to promote a connected and responsive system of support. Working closely with the Family Supports Navigator, the Coordinator helps strengthen referral pathways, identify service gaps and barriers, enhance coordination across partners, and support equitable access to services for families throughout the City Centre Calgary FRN. This position typically works 37.5 hours per week and is based at the YWCA Calgary Hub. The role requires regular travel throughout the Calgary service area to attend meetings, outreach events, schools, and partner locations. WHAT WE OFFER * Truly rewarding work; contribute to lasting, positive change for individuals and our community * A supportive team environment and opportunities for professional development * Comprehensive benefits including an employee assistance plan * Paid time off (for eligible roles; prorated based on start date) includes: * * 3 weeks of paid vacation * 6 personal days * 12 sick days * A paid day off to celebrate your birthday WHAT YOU'LL DO * Coordinate and strengthen relationships with network partners, school authorities, community organizations, and other stakeholders to support a connected system of services for children, youth, and families * Plan and facilitate regular network meetings, joint planning activities, and community discussions that support collaboration, information sharing, and problem-solving * Maintain partnership agreements, communication processes, and referral pathways to support clear and consistent service coordination across the network * Work closely with the Family Supports Navigator and network partners to support family access to coordinated services, clarify referral pathways, identify barriers, and strengthen handoffs between the FRN Hub, partner agencies, schools, and community supports * Share family access trends, service barriers, and emerging needs with the FRN Supervisor and network partners to improve planning, coordination, and service response * Represent the Family Resource Network at community meetings, events, coalitions, and stakeholder forums to increase awareness of available services * Coordinate outreach activities and communication initiatives that promote a strong and recognizable network presence throughout the service area * Build and maintain partnerships with schools and community organizations to support timely access to services and resources for families * Serve as an initial point of contact for families accessing the FRN Hub by providing general information about available programs and connecting families to the Family Supports Navigator or appropriate community supports when more direct navigation is needed * Coordinate network data collection and reporting processes to ensure funder requirements and timelines are met * Monitor network outcomes, referral trends, service gaps, and partner feedback to identify opportunities for improvement * Prepare reports, summaries, and presentations that demonstrate network activities, outcomes, and community impact QUALIFICATIONS * Bachelor’s degree in Social Work, Human Services, Community Development, Child and Youth Care, Education, or related field required * At least three years of experience in community development, program coordination, partnership development, or human services WHAT YOU'LL BRING * Experience facilitating meetings, collaborative initiatives, and stakeholder engagement activities * Experience coordinating projects, reporting processes, and community outreach initiatives * Experience collecting, analyzing, and reporting data to support program outcomes, funder reporting, and continuous improvement * Knowledge of child, youth, and family-serving systems and community resources * Understanding collaborative service delivery, referral processes, and community-based supports * Knowledge of principles related to family-centred, culturally responsive, and trauma-informed practice * Strong relationship building, facilitation, and stakeholder engagement skills If you want to change lives, we want to hear from you. Deadline: until a successful candidate is found Apply today by submitting your resume, cover letter, and salary expectations. Check out our website for more information about YWCA Calgary: www.ywcalgary.ca YWCA Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin. Privacy statement: Personal information is managed in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable laws and we are committed to safeguarding your personal information. During the recruitment process personal information is collected for the purpose of people practice management. Privacy inquiries can be directed to the attention of the Privacy Officer at [email protected] [[email protected]].

The Coordinator strengthens the City Centre Calgary Family Resource Network by building collaborative partnerships and improving service access for children, youth, and families. Key duties include leading network engagement, coordinating referral pathways, and managing data collection and reporting.

A Bachelor's degree in Social Work, Human Services, or a related field is required. Candidates must have at least three years of experience in community development, program coordination, or human services.

• Employee Assistance Plan • Paid Vacation • Personal Days • Sick Days • Birthday Paid Day Off

• Gestion de projetSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Stakeholder Engagement
• Community Outreach
• Project Coordination
• Data Collection
• Meeting Facilitation
• Relationship Building
• Referral Pathway Coordination
• Program Evaluation
• Trauma-Informed Practice
• Family-Centred Practice
• Culturally Responsive Practice
• Collaborative Partnership Building
• Report Writing
• Communication Process
• Workplace Inclusivity
• Time Off Management
• Reporting Processes
• Cultural Responsiveness
• Planning
• Social Work
• Communication
• Community Development
• Continuous Improvement Process
• Human Services
• Information Sharing
• Problem Solving
• Practice Management
• Presentations
• Timelines
• Coordinating
• Trauma Care
• Agenda (Meeting)

• Social Services
• Management & Leadership
• Education
• Government & Public Sector
• Administrative
• Family Resource Coordinator
• Family / School / General Case Manager
• Social Work and Counselling Professionals
• Child, Family, and School Social Workers

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

38 heures par semaine