Restaurant Assistant Manager

Résumé du poste

The Assistant Manager supports the Restaurant Manager in overseeing daily operations, ensuring compliance with safety and brand standards, and managing financial performance. They are also responsible for leading, training, and mentoring team members to foster a positive and productive workplace culture.

Détails du poste

A&W Restaurants in Whitehorse, YT, is looking for a permanent full-time Assistant Manager to start immediately. Compensation & Benefits Salary: $48,000 per annum Northern Living Allowance: $3,750 annually Bonus Program: Quarterly Performance Bonus – up to 7.5% of salary Profit-based bonus eligibility Benefits & Allowances: Group Medical Benefits (single/family) Cell Phone Allowance $600 Guaranteed Compensation: $52,350 (earned bonuses are over and above) About Us The McMurray Group owns and operates A&W Restaurants across Western Canada. We are committed to creating positive, people-centred workplaces built on respect, teamwork, and open communication. We recognize effort, reward results, and support growth and development. Prince Rupert offers a unique coastal lifestyle with access to outdoor adventure and a strong community, making this an excellent opportunity for leaders seeking both career advancement and quality of life. The Role The Assistant Manager works closely with the Restaurant Manager to support day-to-day restaurant operations. This role ensures compliance with A&W standards, WorkSafeBC, public health, and employment legislation, and provides full leadership coverage during the Manager’s absence. This position aligns with NOC 60030 and includes responsibilities related to planning, organizing, directing, controlling, and evaluating restaurant operations while supporting team development, financial performance, and an exceptional guest experience. Key Responsibilities Operations Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control Assist in reviewing weekly P&L statements and managing food, labour, and operational costs Maintain A&W operational standards and support continuous improvement initiatives Ensure compliance with WorkSafeBC, public health, and employment standards Assist with staff scheduling and shift deployment Support equipment, building, and system maintenance Promote team engagement and a positive workplace culture Ensure sanitation, hygiene, and food-handling standards are met Human Resources Recruit, train, and coach hourly team members Support supervisory hiring and onboarding Address performance issues and participate in progressive discipline Mentor team members for future leadership opportunities Lead team meetings when delegated Ensure payroll and scheduling compliance with provincial legislation Promote a safe, respectful, and motivating work environment Document and report critical incidents Assist with Health & Safety meetings and corrective actions Apply HR policies consistently and fairly Financial Assist with daily, weekly, and period-end accounting tasks Support inventory control, ordering, waste tracking, and cost management Apply cash, food, and labour cost-control practices Support accurate sales forecasting and financial targets Monitor revenues and assist with corrective actions Guest Experience Maintain high standards of cleanliness, food safety, and presentation Ensure exceptional guest service through effective team deployment Assist with local store marketing initiatives Resolve guest concerns using the service recovery program Ensure team appearance and conduct meet brand standards Monitor guest satisfaction metrics and support improvements Qualifications & Requirements Secondary School Certificate or equivalent Minimum 3 years of restaurant management experience Strong leadership, interpersonal, and communication skills Proficiency in all restaurant operational positions Knowledge of restaurant operating systems and standards Interest in coaching, mentoring, and developing team members Ability to perform basic accounting and administrative duties Asset - FOODSAFE Level 1 required (Level 2 preferred) Asset - Basic or Intermediate First Aid certification Proficiency with POS systems, Windows 11, and Microsoft 365 Business Core Competencies Leadership & People Development Operational Excellence Cost Control & Budget Awareness Customer Focus Decision-Making Communication Problem-Solving Working Conditions Fast-paced food service environment Standing for extended periods; occasional lifting up to 12 kgs (25 lbs) Flexible availability including evenings, weekends, and holidays Full operational responsibility during assigned shifts How to Apply Please ensure you provide a current and relevant resume, including applicable work experience and references. Applicants must be legally authorized to work in Canada. Applications without work authorization will not be considered. Application Options We encourage candidates to apply through the posting link for priority processing. If the link is not working, you may submit your resume using one of the options below: • Online: https://mcmurraygroupofcompanies.applytojob.com • In person at the restaurant location • By mail: Recruitment – A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6 If you are viewing this posting, the position has not yet been filled. Only qualified applicants will be contacted for assessments and interviews.

Ce que vous ferez

The Assistant Manager supports the Restaurant Manager in overseeing daily operations, ensuring compliance with safety and brand standards, and managing financial performance. They are also responsible for leading, training, and mentoring team members to foster a positive and productive workplace culture.

Exigences

Candidates must have a minimum of 3 years of restaurant management experience and a Secondary School Certificate or equivalent. Proficiency in restaurant operating systems, strong leadership skills, and the ability to perform administrative and accounting duties are required.

Avantages

• Northern Living Allowance • Quarterly Performance Bonus • Profit-based bonus • Group Medical Benefits • Cell Phone Allowance

Compétences indiquées

• Leadership · Souhaitée
• Salubrité alimentaire · Souhaitée
• Communication · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Restaurant Management
• Leadership
• Team Development
• Financial Performance
• Operational Standards
• Staff Scheduling
• Inventory Control
• Cost Management
• Guest Service
• Food Safety
• Recruitment
• Coaching
• Performance Management
• POS Systems
• Microsoft 365
• Communication
• Sales Forecasting
• Food Quality Assurance And Control
• Cost Control
• Profit And Loss (P&L) Management
• First Aid Certification
• Administrative Functions
• Planning
• Accounting
• Decision Making
• Cleanliness
• Customer Service
• Continuous Improvement Process
• Training And Development
• Food Services
• Operating Systems
• Employment Protection Legislation
• Food Safety And Sanitation
• Marketing
• Problem Solving
• Legislation
• Mentorship
• Employee Onboarding
• Operational Excellence
• Operations
• Sanitation
• Restaurant Operation
• Service Recovery
• Team Building
• Deployment Support
• Scheduling
• Balancing (Ledger/Billing)
• Payroll Cost
• Customer Complaint Resolution
• Teamwork

Domaines d’emploi

• Hospitality
• Food & Beverage
• Management & Leadership
• Human Resources
• Finance & Accounting
• Assistant Restaurant Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers