Bellperson (Seasonal)

Résumé du poste

The Bellperson is responsible for greeting guests, transporting luggage, and assisting with vehicle traffic and parking at the property. They must maintain a professional presence in the lobby while providing engaging service to ensure a welcoming guest experience.

Détails du poste

Company Description Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure! Job Description We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Bellperson, you will provide a smile and helping hand to our Guests as you personally greet them on their arrival. As a Bell person with Fairmont Jasper Park Lodge, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other. What you will be doing: Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly, and engaging service Follow Guest Services policies, procedures and service standards Responsible for the transportation of Guests on and off property as well as the delivery of luggage and any other items for delivery within the Hotel Maintain a presence in the Lobby offering assistance to Guests, opening main entrance doors and car doors upon Guests' arrival under the direction of the Bell Captain Assist with overall traffic and parking control in courtyard and throughout property as required Embrace the Fairmont brand promise and luxury in your role and in all your interactions. Other duties as assigned Qualifications Your experience and skills include: Previous guest service experience required Valid Class 5 Alberta Driver's license and a clean drivers abstract Class 4 Alberta Driver’s license is an asset, permanent colleagues will need to obtain within probationary period Excellent knowledge of Fairmont Jasper Park Lodge property, town of Jasper and local attractions preferred Excellent communication and organizational skills Strong interpersonal and problem solving abilities, outgoing and ability to anticipate Guests' needs Highly responsible & reliable Ability to work well under pressure in a fast-paced environment Ability to work cohesively with fellow colleagues as part of a team with minimum supervision Ability to focus attention on guest needs, remaining calm and courteous at all times Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Additional Information Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition, Starting rate of Pay: $21.88 per hour Subsidized staff accommodation assistance provided One complimentary meal per shift in our staff cafeteria Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability) Comprehensive wellness platform for employee mental health and wellbeing support Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort! We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] Want to learn more about this opportunity? View the complete job description by clicking this link: Bellperson.pdf Job-Category: Rooms Job Type: Temporary Job Schedule: Full-Time

Ce que vous ferez

The Bellperson is responsible for greeting guests, transporting luggage, and assisting with vehicle traffic and parking at the property. They must maintain a professional presence in the lobby while providing engaging service to ensure a welcoming guest experience.

Exigences

Candidates must have previous guest service experience and a valid Class 5 Alberta driver's license. Strong interpersonal skills and the ability to work in a fast-paced, team-oriented environment are essential.

Avantages

• Complimentary upgrades • Extended stays • Discounted stays • Dining discounts • Wellness discounts • Subsidized staff accommodation • Complimentary meal per shift • Employee travel program • Mountain Explorer Travel Program • Fitness centre access • Golf course discounts • Colleague lifestyle program

Compétences indiquées

• Travail d’équipe · Souhaitée
• Résolution de problèmes · Souhaitée
• interpersonal skills · Souhaitée
• Communication · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Guest service
• Communication
• Organizational skills
• Problem solving
• Interpersonal skills
• Driving
• Traffic control
• Parking control
• Professionalism
• Teamwork
• Organizational Skills
• Service Standards
• Valid Driver's License
• Mental Health
• Customer Service
• Problem Solving
• Abstract Class

Domaines d’emploi

• Hospitality
• Customer Service & Support
• Transportation
• Bell Staff
• Bell Person / Baggage Attendant
• Messengers, Package Deliverers and Luggage Porters
• Baggage Porters and Bellhops