Fairmont Gold Attendant (Casual)

Company Description Why work for Fairmont Vancouver Airport? Steps away from the airline gates, Fairmont Vancouver Airport offers 397 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge. An inclusive, empowering and positive workplace, where we place people at the heart of everything we do. The opportunity to join one of Canada’s Great Place to Work®, alongside passionate hoteliers, where over 50% of our Leadership team is female and over 50% of promotions happen from within. What is in it for you: The opportunity to live, work and play across the world through our employee travel and internal transfer programs Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and collaboration with local charities Complimentary duty meal in our colleague dining room Complimentary hotel stay for two through our BE OUR GUEST program Full hourly wage of $30.85 Job Description Fairmont Gold Attendant You are the beginning of an exceptional guest experience. As a Fairmont Gold Attendant, you provide personalized service that will make our guests feel welcome from the moment they arrive! What you will be doing: Consistently offer professional, friendly and engaging service Responsible for the replenishments and monitoring of all Food & Beverage offerings on Fairmont Gold Maintain the cleanliness and presentation of the Fairmont Gold Lounge Organizing, cleaning, and maintaining the Fairmont Gold Pantry Assist guests regarding hotel facilities in an informative and helpful way Follow departmental policies, procedures and service standards Take initiative to add a personalized experience Other duties as assigned Qualifications Your experience and skills include: Must obtain and maintain valid Serving it Right and Food Safe certifications Service focused personality is essential; experience is an asset Able to handle a multitude of tasks in a fast-paced, ever-changing environment Ability to focus attention on guest needs, remaining calm and courteous at all times Previous customer or Food & Beverage related experience an asset Fluency in English; additional languages are a plus Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Casual

The Fairmont Gold Attendant provides personalized service to guests and manages the daily operations of the Fairmont Gold Lounge. Responsibilities include monitoring food and beverage offerings, maintaining lounge cleanliness, and assisting guests with hotel facilities.

Candidates must possess valid Serving it Right and Food Safe certifications. Previous customer or food and beverage experience is considered an asset for this role.

• Employee travel program • Internal transfer program • Complimentary duty meal • Complimentary hotel stay

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• Souci du détailSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Food and beverage service
• Hospitality
• Attention to detail
• Communication
• Time management
• Problem solving
• Service Standards
• Cleanliness
• Corporate Social Responsibility
• Personalized Service
• English Language
• Leadership
• Proactivity

• Hospitality
• Food & Beverage
• Customer Service & Support
• Stand Attendant
• Hospitality Operations Supervisor
• Manufacturing Managers
• General and Operations Managers

Formation minimale

Diplôme professionnel

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine