Host (Full-Time)

Résumé du poste

The host is responsible for providing a warm welcome to guests, managing dining room seating arrangements, and ensuring service flows efficiently. They must also maintain a clean and safe working environment while reporting any equipment or aesthetic deficiencies to management.

Détails du poste

Company Description Your Team and Working Environment Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award-winning, locally-inspired dining, a multi-level health club facility, unforgettable meetings and events, and fairy-tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Job Description Host As a Host/Hostess with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention will provide a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued. Together, let’s turn moments into memories. What you will be doing: Provide warm greeting and welcome all guests to the restaurant Obtain dining information from guests, such as dietary restrictions or special occasions Coordinate the dining room's seating arrangements by planning ahead and anticipating fluctuations in business Seat guests in an organized fashion to maintain service flows for the Servers Adhere to all hotel environmental policies and initiatives Conduct frequent inspections of the outlet areas, reporting any deficiencies in equipment or aesthetics to the Outlet Manager Other duties as outlined by outlet Manager including coverage in other F&B outlets and Banquets Ensure a clean and safe working environment, and actively participate in health and safety initiatives Adhere to all hotel environmental policies and initiatives Carry out any other tasks as assigned Physical Aspects of Position (include but are not limited to): Constant standing and walking throughout shift Frequent lifting and carrying up to 30 lbs Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs, and ramps Qualifications Your experience and skills include: Minimum 6 months food and beverage experience Self‑motivated, with the ability to make effective decisions Demonstrates initiative, and the ability to work with minimal supervision Ability to maintain high service levels under pressure Physically fit to lift trays repeatedly, stand and walk for the duration of the shift. Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents. Additional Information What’s in it for you: Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Career development opportunities with national and international promotion opportunities. The sky is your limit Hourly Rate Range: $20.63 - $21.63 CAD Gross per hour We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time Compensation: CAD 20.63 - CAD 21.63 - hourly

Ce que vous ferez

The host is responsible for providing a warm welcome to guests, managing dining room seating arrangements, and ensuring service flows efficiently. They must also maintain a clean and safe working environment while reporting any equipment or aesthetic deficiencies to management.

Exigences

Candidates must have a minimum of 6 months of food and beverage experience and be physically capable of standing, walking, and lifting up to 30 lbs. Applicants must be legally eligible to work in Canada as the hotel does not provide visa sponsorship.

Avantages

• Medical insurance • Vision insurance • Dental insurance • Mental health support • Defined contribution pension plan • Employee travel program • Food and beverage discounts • Wellness platform • Learning programs • Career development opportunities

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• interpersonal skills · Souhaitée
• Souci du détail · Souhaitée
• Communication · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Food and beverage service
• Customer service
• Seating coordination
• Communication
• Problem solving
• Time management
• Attention to detail
• Health and safety compliance
• Interpersonal skills
• Professionalism
• Planning
• Aesthetics
• Mental Health
• Corporate Social Responsibility
• Environmental Policy
• Leadership
• Restaurant Operation
• Seating Guests

Domaines d’emploi

• Hospitality
• Food & Beverage
• Customer Service & Support
• Host/Hostess
• Host / Hostess
• Waiters
• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop