Server Assistant, Full-Time

Résumé du poste

The server assistant will support food and beverage servers in providing an exceptional dining experience for guests. Responsibilities include maintaining side stations, assisting with menu inquiries, and ensuring all safety and sanitation standards are met.

Détails du poste

Company Description Company Description Fairmont Waterfront redefines hospitality with Pure Coastal Luxury. Our award-winning hotel, nestled on Vancouver's stunning waterfront, is consistently celebrated by top publications like Conde Naste Traveler and recognized as a Great Place to Work® Canada for a second consecutive year. We are Industry leaders in sustainability & embody our commitment to our community, featuring Vancouver's first green roof & rooftop apiary. Our Culture is strongly rooted in diversity, inclusion, professional growth and development - over 60% of promotions are from within. We are committed to empowering ambitious individuals to thrive. If you're a visionary who shares our values and passion for excellence, join us to help shape the future of luxury hospitality. Why work at Fairmont Waterfront? Sustainability and community commitment - recognized with 5 Green Leaves Certification rating from Green Key Global since 2011 Empowering Women in Leadership - More than 50% of leadership team including Executive Level, are women Celebrating Diversity - our team represents over 60+ countries, fostering an inclusive and global community Strong Culture of Belonging for the 2SLGBTQIA+ community providing year-round support, including gender inclusive change rooms Generous perks - Enjoy discounted rates at over 5,800 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program Comprehensive Benefits - through our Benefit Plan* including medical, dental and vision coverage, Pension Plan, and more! Dining Discounts - Get 50% off at our dining establishments in Vancouver, Victoria and Whistler through our Food & Beverage Discount Program Opportunities to grow at Fairmont Waterfront and across the world at over 5,800 properties with Accor Group Exclusive Experiences - One free stay through our Be Our Guest Program Full rate of pay $22.79 per hour following 90 days of service *full-time and part-time permanent status colleagues Job Description Consistently offer professional, friendly and engaging service Assist Food & Beverage Servers in all aspects of the dining experience Assist guests regarding menu items in an informative and helpful way Ensure proper set up of all side stations in the outlet Have full knowledge of beverage lists and promotions, menu items and preparation methods Follow all safety and sanitation policies when handling food and beverage Must be available to work a variety of shifts including early mornings, late evenings, weekends and holidays Qualifications Previous service experience an asset Previous Point of Sale system experience an asset Excellent Communication and Organizational skills Ability to focus attention on guest needs, remaining calm and courteous at all times Strong interpersonal and problem-solving abilities Ability to work well under pressure in a fast-paced environment Ability to work cohesively and collaboratively as part of a team Possession of the Serving It Right Certificate Additional Information Canadian work authorization. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

Ce que vous ferez

The server assistant will support food and beverage servers in providing an exceptional dining experience for guests. Responsibilities include maintaining side stations, assisting with menu inquiries, and ensuring all safety and sanitation standards are met.

Exigences

Candidates should possess strong communication and interpersonal skills with the ability to work in a fast-paced environment. A Serving It Right Certificate is required, and previous service or point-of-sale experience is considered an asset.

Avantages

• Medical insurance • Dental insurance • Vision insurance • Pension plan • Colleague travel discount program • Food and beverage discounts • Transit reimbursement program • Subsidized meals • Be our guest program

Compétences indiquées

• Systèmes de point de vente · Souhaitée
• Service à la clientèle · Souhaitée
• Travail d’équipe · Souhaitée
• Résolution de problèmes · Souhaitée
• interpersonal skills · Souhaitée
• Salubrité alimentaire · Souhaitée
• Communication · Souhaitée
• Sanitation · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Communication
• Organizational skills
• Interpersonal skills
• Problem-solving
• Point of sale systems
• Food safety
• Sanitation
• Teamwork
• Serving it right certificate
• Problem Solving
• Leadership
• Organizational Skills
• Visionary
• Point Of Sale

Domaines d’emploi

• Hospitality
• Food & Beverage
• Customer Service & Support
• Server Assistant
• Waiter / Waitress
• Waiters
• Waiters and Waitresses