Spa Therapist

Résumé du poste

The Spa Therapist is responsible for delivering a variety of high-quality spa treatments and personalized care to ensure guest relaxation and well-being. They must also manage administrative tasks, maintain spa cleanliness, and meet retail targets through professional product recommendations.

Détails du poste

Pullman Bunker Bay is a 5-star luxury beachside resort located in the stunning Margaret River Region of Western Australia. The resort offers 150 beautifully appointed bungalow-style villas, a variety of food and beverage options at the Other Side of the Moon restaurant and bar, award-winning conference and wedding facilities, and a rejuvenating day spa. While living and working in this picturesque area, you can explore sailing adventures, savour award-winning wines, and experience world class whale watching from the banks of Bunker Bay Beach. Purpose As a Spa Therapist, your primary focus lies in curating a profoundly calming and tranquil experience for our guests. Your commitment to exceptional customer service, combined with your expertise as a Spa Therapist, ensures all guests receive personalised care that is deeply oriented towards their relaxation and well-being. Primary Responsibilities: Deliver a variety of pampering experiences, from soothing relaxation sessions and comforting pregnancy massages to rejuvenating hot stone treatments, refreshing facials, invigorating body therapies, indulgent pedicures, and exciting spa packages Develop a strong understanding of the spa's products and the wide range of treatments and services we offer Provide exceptional customer service to our valued guests, all while maintaining a professional charm Maintain the spa's inner and outer sanctuaries in impeccable, spic-and-span, and oh-so-inviting conditions, including keeping our stock of linen and supplies plentiful, ensuring we are always prepared Seamlessly handle appointments, payments, and those essential administrative tasks, making it all look like a breeze Exude confidence as you dazzle our guests with personalised home care recommendations and effortlessly meet those retail targets Skills & Experience Hold a Diploma or Cert IV in Beauty Therapy or Massage, showcasing dedication to professional qualifications Exemplify impeccable grooming, presentation and have a thoughtful communication style Possess expert time management skills, with the ability to customise treatments for each guest's unique needs Maintain composure and agility under pressure Bring a proactive, positive attitude, complemented by Hotel / Resort Spa experience, and be available for weekend and late-shift flexibility to meet guest needs Accor Benefits ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide! Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe. Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

Ce que vous ferez

The Spa Therapist is responsible for delivering a variety of high-quality spa treatments and personalized care to ensure guest relaxation and well-being. They must also manage administrative tasks, maintain spa cleanliness, and meet retail targets through professional product recommendations.

Exigences

Candidates must hold a Diploma or Cert IV in Beauty Therapy or Massage and possess previous experience in a hotel or resort spa environment. The role requires excellent communication skills, professional presentation, and the flexibility to work weekends and late shifts.

Avantages

• All Heartist Membership • Family & Friends Discounts • Accor Live Limitless Loyalty Program • Training platforms • Career development

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Communication · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Beauty Therapy
• Massage Therapy
• Customer Service
• Time Management
• Retail Sales
• Communication
• Administrative Tasks
• Treatment Customization
• Professional Grooming
• Stock Management
• Composure
• Pedicure
• Positivity
• Administrative Functions
• Home Health Care
• Restaurant Operation

Domaines d’emploi

• Hospitality
• Customer Service & Support
• Retail
• Spa Therapist
• Esthetician
• Beauticians and Related Workers
• Skincare Specialists