hotel front desk clerk

Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Hospitality industry. Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Provide customer service. Computer and technology knowledge: Multi-line switchboard. Word processing software. Database software. Central reservation system (CRS). Internet. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Resourcefulness. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Flexible hours. Night. Weekend.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Additional information Work conditions and physical capabilities Attention to detail Fast-paced environment Work under pressure Personal suitability Client focu

Formation minimale

Certificat de métier

Postuler avant le

30 août 2026