General Manager - Store CAN6407

Job Description A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Primary Responsibilities Achieve overall store sales goals and service objectives Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members Ensure execution of all inventory and operational standards Coach all Team Members to deliver on Customer expectations (DIY and Professional) Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) Ability to lead change management Embrace diversity and foster a respectful environment for both Customers and Team Members Secondary Responsibilities Assist District/Region in other functions upon request Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Ability to become ASE P2 certified or ASE ready equivalent Ability to execute and train project and product quality recommendations Advanced parts lookup and sourcing Ability to source from numerous places including special order, FDO, second source, etc. Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services Ability to execute and train inventory systems and store equipment Ability to execute and train POS and Parts lookup systems Ability to review and analyze P&L statement Ability to recruit, select, hire and develop quality Team Members Ability to build and grow relationships with Professional Customers Essential Job Skills Necessary for Success as a General Manager Working knowledge of automotive systems preferred Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management Use Microsoft software effectively (Word, Excel required; PowerPoint preferred) Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent Ability to review and analyze business reports, such as profit and loss statement (P&L) Hold others accountable, inspect work quality and give feedback in a way that is inspiring Ability to work an assortment of days, evenings and weekends as needed Prior Experience that Sets a General Manager up for Success 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment Successful experience managing profitability; proven financial and business acumen Education, Certificates, Licenses, Registrations High school diploma or general education degree (GED), Bachelor’s degree in business or a related area preferred. Must have a valid driver's license ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Salary: 50k per year Compensation Range: The range of expected compensation for this role is between 48,100.00 CAD and 61,300.00 CAD salary for a new team member. The rate offered to a successful candidate depends on multiple factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Please review some of our benefit highlights! Opportunity to work for one of the largest after-market auto parts provider in North America Visibility to career growth opportunities across the entire Advance Auto Parts organization Unlock earning potential with monthly or annual performance bonuses—eligibility varies by role. Access to a robust online training system for personal or leadership development A rewarding organizational culture through our team member recognition program Group health, dental, disability and life insurance coverage Employee discounts Financial benefits including group RRSP with employer contribution and discounted stock purchase plans for all permanent team members Please be advised that this job posting is for an existing vacancy within Advance Auto Parts.

The General Manager is responsible for achieving store sales goals, managing professional customer relationships, and overseeing daily store operations. They lead team development, ensure inventory standards, and maintain a safe, respectful environment for both staff and customers.

Candidates should have 2-3 years of experience managing a team in a fast-paced retail environment and possess strong automotive knowledge. A high school diploma or GED is required, while a bachelor's degree and ASE certification are preferred.

• Health insurance • Dental insurance • Disability insurance • Life insurance • Group RRSP with employer contribution • Discounted stock purchase plans • Employee discounts • Performance bonuses • Online training system

• Microsoft OfficeSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Team management
• Sales management
• Automotive systems
• Parts knowledge
• Financial reporting
• P&L analysis
• Customer relationship management
• Inventory management
• Change management
• Performance coaching
• Recruitment
• Microsoft Office
• Safety compliance
• Diagnostic equipment
• POS systems
• Bilingual (Spanish/English)
• ASE Parts Specialist
• Automotive Knowledge
• Financial Acumen
• Profit And Loss (P&L) Management
• Automotive Service Excellence (ASE) Certification
• Valid Driver's License
• Microsoft Excel
• Business Acumen
• Management
• Calculations
• Change Management
• Communication
• Sales
• Gross Profit
• Leadership
• Inventory Management System
• Leadership Development
• Microsoft Software
• Microsoft PowerPoint
• Purchasing
• Coaching
• Troubleshooting (Problem Solving)
• Scheduling
• Product Quality (QA/QC)
• Profitability Management

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Logistics
• Store General Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine