Banquet Server

THE COMPANY: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo. With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties. At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio. Responsibilities: * Support the team in set-up and tear-down process of function space including, tables, chairs, dance floors and various equipment for organizing functions. * Communicate and develop relationships with all supporting departments to ensure consistent levels of exceptional Customer Service are achieved. * Maintain high standards of food and beverage service, for all functions as specified on Customer contracts. * Participate in by attending and providing input in meetings, committees and focus groups as required. * Respond to Customer requests and concerns in a personal, prompt and courteous manner. * Attend, participate and support departmental, and company training programs as required. * Obey and support all hotel and department health and safety policies and procedures. * Other duties within the scope of the position may be assigned by Hotel Management or Department Manager. Requirements: * Commitment to customer service and total customer satisfaction * Familiarity with banquet function demands and service * Willingness to work in a team environment with little supervision. * Proven attention to detail and the ability to prioritize multiple tasks simultaneously and to work well under pressure. * Consistently demonstrates knowledge and support of the 4 Key Principles * Demonstrates and supports by their actions The Stay Real Program Behaviours- Get Ready, Show you Care, Take Action & Be You. * Strong physical condition is required to perform constant walking, standing bending lifting and carrying. * Previous Banquet service experience, an asset. * Smart Serve certification required. * WHMIS training * Flexibility to work a variety of shifts including days, evenings, and weekends Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs. InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

The Banquet Server is responsible for setting up and tearing down function spaces, including moving tables, chairs, and equipment. They must also provide exceptional food and beverage service while maintaining professional communication with guests and supporting departments.

Candidates must have a commitment to customer service and the ability to perform physically demanding tasks like walking, standing, and lifting. Previous banquet experience is considered an asset, and possession of Smart Serve certification and WHMIS training is required.

• Service à la clientèleSouhaitée
• Travail d’équipeSouhaitée
• Souci du détailSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Banquet service
• Teamwork
• Attention to detail
• Multitasking
• Physical stamina
• Lifting
• Smart Serve certification
• WHMIS training
• Communication
• Curiosity
• Hotel Management
• Management
• Decision Making
• Customer Service
• Focus Group
• Prioritization
• Detail Oriented

• Hospitality
• Food & Beverage
• Customer Service & Support
• Banquet Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine