Spécialiste service client

Résumé du poste

The Customer Service Specialist will build and maintain strong client relationships while managing sales opportunities and service renewals. They are responsible for daily sales operations, including order processing, CRM management, and preparing personalized proposals for major accounts.

Détails du poste

The Customer Service Specialist will build and maintain strong client relationships while managing sales opportunities and service renewals. They are responsible for daily sales operations, including order processing, CRM management, and preparing personalized proposals for major accounts. Candidates must have at least two years of experience in sales or customer service and be bilingual in English and French. Proficiency with CRM tools and a willingness to utilize artificial intelligence for productivity are essential for success in this role.

Ce que vous ferez

The Customer Service Specialist will build and maintain strong client relationships while managing sales opportunities and service renewals. They are responsible for daily sales operations, including order processing, CRM management, and preparing personalized proposals for major accounts.

Exigences

Candidates must have at least two years of experience in sales or customer service and be bilingual in English and French. Proficiency with CRM tools and a willingness to utilize artificial intelligence for productivity are essential for success in this role.

Avantages

• Competitive vacation policy
• Group insurance
• RRSP
• EAP
• Telemedicine
• Hybrid work
• Flexible schedule

Compétences indiquées

• Service à la clientèle · Souhaitée
• Account Management · Souhaitée
• Analyse de données · Souhaitée
• Vente · Souhaitée
• Communication · Souhaitée
• Microsoft Office · Souhaitée
• Salesforce · Souhaitée
• CRM · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Sales
• Relationship management
• CRM
• Salesforce
• Microsoft Office
• Communication
• Administrative tasks
• Artificial intelligence
• Data analysis
• Account management
• Order processing
• Strategic decision making
• Bilingualism

Domaines d’emploi

• Customer Service & Support
• Sales
• Administrative
• Technology

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