Anas sofyan

Accomplished 5-star hotel housekeeping supervisor with expertise in managing daily operations, inspecting up to 75 guest rooms, and preparing VIP accommodations. Proven leadership in training staff on specialized cleaning equipment, conducting quality inspections, and maintaining seamless communication across teams. Highly organized, bilingual professional fluent in English and French, delivering exceptional guest satisfaction in fast-paced environments.

• Cleaning equipment and procedures.
• Client and management communication.
• Housekeeping operations/ quality control.
• Proficient in opera PMS-Hotel property management system.
• Team leadership and training.
• Time management and working under pressure.

1. HOUSEKEEPING SUPERVISOR

   INDOOR RESTORE GROUP

   juin 2025 to Aujourd’hui

   VANCOUVER, BC

   • Supervised housekeeping team and managed operations while maintaining high standards of cleanliness, quality and guest satisfaction. • Maintained strong communication with managers, clients, and housekeeping teams while conducting walkthroughs and quality inspections to identify issue, resolves concerns, and ensure hotel standards were consistently met. • Demonstrate strong attention to detail, organization, time management, and problem-solving in fast-paced hotel environment. • Trained and guided housekeeping team on the safe and effective use of cleaning equipment, including pressure washers, backpack vacuums, floor scrubbers, and carpet extractors, while ensuring proper producers and quality standards were followed.

2. HOUSEKEEPING MANAGER

   Not stated in source

   févr. 2022 to juin 2024

3. HOUSEKKEIPNG SUPERVISOR

   Not stated in source

   févr. 2019 to janv. 2022

   • Supervised and inspected up to 75 guest room daily, including departure rooms, stay-over rooms, and clean rooms, ensuring each room met hotel cleanliness, presentation, quality, and safety standards before being released for guests. • Prepared and inspected VIP rooms with special decorations and personalized details, ensuring exceptional presentation and service for VIP clients. • Work effectively under pressure and supported the housekeeping team during high-demanded periods to ensure rooms were completed on time while maintaining quality standards.

4. ROOM ATTENDANT

   Not stated in source

   nov. 2017 to janv. 2019

   • Responsible for cleaning and preparing up to 16 guest rooms per day, including departures room and rooms for new arrivals, while maintaining high cleanliness standard. • Worked quickly and effectively during busy periods to ensure rooms were ready on time for incoming guests and supported smooth housekeeping operations. • Efficiently completed small guest rooms within approximately 20-25 minutes while maintaining attention to details and hotel standards.

1. ISTA-MH

   HIGH SCHOOL, Technician in heating and cooling systems

   MARRAKECH

   2013 to 2015

   Technician in heating and cooling systems

2. AL-MOWAHIDDINE

   HIGH SCHOOL

   MARRAKECH

   2012 to 2013

• WHIMS

• FIRST AID AND CPR/AED

• anglaisCourant
• françaisCourant