Winery Associate, Kew Vineyards Estate Winery

Job Description: Arterra Wines Canada is Canada’s leading producer and marketer of award-winning, globally recognized Canadian and imported wines. Winery Associates are responsible for providing consistent, outstanding hospitality to all visitors by providing an overall entertaining and informative tour and tasting experiences for each individual or group of visitors with the ultimate goal of achieving sales. Ideal candidates for the Winery Associate position will have experience in the hospitality industry, with wine knowledge being an important asset. Our chosen candidates must be energetic, personable, upbeat and responsible. Candidates must be available to work flexible shifts, including weekends. Team members enjoy: Competitive wages (include language premiums) Gratuities Creative incentive programs Full training and exciting long-term career opportunities Flexible hours Duties/Responsibilities/Procedures: Assisting customers with wine tasting and purchases Conducting entertaining and informative tours of the winery, including performing structured tastings for tour groups Providing exceptional and professional customer service Use a computer-operated point-of-sale system and perform opening and closing duties Assisting with special events Providing dinner service in both formal and informal settings Representing the winery at offsite events Stocking wine and giftware Performing general housekeeping duties Job Requirements: Smart Serve Certification 18 years of age or older Ability work well within a team-focused environment Motivation to exceed sales targets Critical thinking and decision-making skills Ability to multi-task and work in a fast-paced environment Responsible and trustworthy Ambitious and goal-oriented Retail experience is a must-have Ability to lift 40 lbs Ability to stand for long periods of time Previous serving experience would be an asset Fluency in French, Chinese, Korean or Japanese would be considered an asset Wine knowledge an asset but not necessary as training is provided Must be available to work on evenings and weekends Compensation: $18/hr+ gratuities/incentives We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

Winery Associates provide exceptional hospitality by conducting informative tours, leading structured tastings, and assisting customers with wine purchases. They also support special events, manage point-of-sale transactions, and maintain the winery's presentation through housekeeping and stocking.

Candidates must possess Smart Serve certification, be at least 18 years old, and have previous retail or serving experience. The role requires the physical ability to lift 40 lbs and the flexibility to work evenings and weekends.

• Competitive wages • Language premiums • Gratuities • Creative incentive programs • Full training • Career opportunities

• Systèmes de point de venteSouhaitée
• Service à la clientèleSouhaitée
• Travail d’équipeSouhaitée
• Decision MakingSouhaitée
• VenteSouhaitée
• CommunicationSouhaitée
• Multi-TaskingSouhaitée
• Critical ThinkingSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Hospitality
• Customer service
• Sales
• Wine knowledge
• Point-of-sale systems
• Event coordination
• Communication
• Teamwork
• Critical thinking
• Decision-making
• Multi-tasking
• Retail
• Energetic
• Lifting Ability
• Decision Making
• Housekeeping
• Customer Service
• Critical Thinking
• French Language
• Korean Language
• Multitasking
• Point Of Sale
• Trustworthiness
• Goal-Oriented

• Hospitality
• Retail
• Customer Service & Support
• Food & Beverage
• Wine Associate
• Real Estate Agent
• Real Estate Agents and Property Managers
• Real Estate Brokers

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine