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Moriam Bello

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CHIEF OPERATING OFFICER | OPERATIONAL LEADERSHIP | GOVERNANCE, COMPLIANCE & GROWTH

Vaughan, ON

Enugu State University of Science & Technology

À propos

Executive operations and business transformation leader with 13+ years of experience translating strategy into operational results, strengthening controls and leading organizational growth across commercial, consulting and mission-driven environments. Former Managing Director with company-wide responsibility for strategy, day-to-day operations, budgets, operational KPIs, risk management, partnerships, customer experience and a workforce of more than 200 employees. Led initiatives that contributed to 620% revenue growth, directed a 15-month ERP transformation across 11 departments and helped secure ISO 9001 certification, contributing to a 30% productivity improvement. Experienced in client and stakeholder management, executive reporting, process standardization, team development and scalable service delivery. Managed international grant portfolios with 98%+ compliance and zero audit findings. Recognized for sound judgement, disciplined execution and measurable business outcomes.

Compétences

  • Agile
  • Souci du détail
  • Tests automatisés
  • Tenue de livres
  • Analyse d’affaires
  • Manipulation d’argent
  • Change Management
  • Communication
  • Service à la clientèle
  • Analyse de données
  • Saisie de données
  • Visualisation de données
  • Anglais
  • ERP systems
  • GitHub
  • Google Cloud
  • Google Workspace
  • Gestion des stocks
  • Jira
  • Leadership
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft Word
  • Sens de l’organisation
  • Systèmes de point de vente
  • Power BI
  • Résolution de problèmes
  • Gestion de projet
  • Python
  • Collecte des exigences
  • Opérations de vente au détail
  • Sass
  • Scrum
  • SQL
  • Tableau
  • Travail d’équipe
  • Gestion du temps

Expérience

  1. Lead Consultant

    Schull Technologies

    févr. 2025 to juill. 2026

    Lagos, Nigeria

    • Lead business and digital transformation engagements, converting client objectives and operational challenges into practical roadmaps, operating requirements and implementation priorities. • Partner with product, engineering and client stakeholders to define scope, prioritize requirements, manage delivery risks and maintain alignment between business objectives and technical execution. • Assess business processes, controls and operational gaps, recommending scalable digital solutions that improve efficiency, service quality, data visibility and organizational agility. • Produce market research, process documentation, implementation plans and decision-ready recommendations that enable senior leaders to evaluate options and manage execution risk. • Oversee the Human Resources department and serve as HR Business Partner, aligning workforce planning, recruitment, performance management, training and employee development with organizational priorities.

  2. Lead Consultant / Managing Partner

    Jade Allen Consulting

    mars 2024 to juill. 2025

    Remote

    • Advise founders and senior leaders on strategy, governance and business operations, converting complex priorities into operational plans, KPIs and clear accountability routines. • Diagnose business challenges across operations, growth, client delivery, people, processes, technology and data, then design fit-for-purpose solutions aligned with each client's stage and resources. • Lead process and capability initiatives across onboarding, training, quality controls and performance routines, improving team efficiency by more than 30% across client engagements. • Build scalable operating models, policies, playbooks, roadmaps and SOPs that strengthen control, accountability and growth without sacrificing service quality. • Coordinate cross-functional contributors and client stakeholders from discovery through delivery, resolving issues and producing decision-ready outputs on compressed timelines.

  3. Managing Director

    Landwey Investment Limited

    janv. 2020 to févr. 2024

    Nigeria

    • Directed company-wide strategy and day-to-day operations, leading 200+ employees across sales, customer operations, finance, project delivery and shared services. • Led operational and commercial initiatives that contributed to 620% revenue growth, evaluating customer demand, financial feasibility, risk, quality and partner capacity before launch and scale. • Led and supervised a 15-member Brand & Communications team spanning photography, videography, content writing, digital marketing, graphic design, and video editing to revamp LandWey’s corporate website, social media platforms, and subsidiary Isimi Lagos’ digital presence, driving a 65% increase in Instagram followers and engagement within one year through fully in-house content production. • Led the company's ISO 9001 certification, embedding standardized procedures, data-quality controls, reporting disciplines, audit readiness and continuous-improvement practices across the organization. • Directed a 15-month ERP transformation across 11 departments, documenting processes and controls, translating requirements into system workflows and coordinating stakeholders through implementation; contributed to a 30% productivity improvement. • Managed a portfolio spanning 200+ hectares and 1,100 housing units, coordinating internal teams, clients, external partners and delivery priorities; the flagship project won Residential Development of the Year 2021. • Built a collaborative, accountable culture recognized as a Great Place to Work in 2022 and 2023 and a Best Workplace for Women in 2022.

  4. Coordination Manager

    Freedom Foundation

    sept. 2016 to déc. 2019

    Nigeria

    • Designed performance and reporting frameworks to monitor program quality, data integrity, beneficiary outcomes and delivery across services supporting more than 1,200 people. • Managed complex international grants from planning through financial and narrative reporting, achieving 98%+ compliance and zero audit findings across UNODC, UNVTF and ACT Foundation programs. • Led cross-functional operations across HR, finance, IT, communications and program delivery, aligning teams on priorities, controls, timelines, service standards and measurable outcomes. • Analyzed operational and program data and presented results to senior international stakeholders, including the United Nations Commission on Crime Prevention and Criminal Justice in Vienna. • Developed strategic partnerships and managed international donor relationships, strengthening organizational credibility, stakeholder confidence and access to funding.

  5. Lead Business Analyst

    Growth Strategy Associates

    août 2014 to avr. 2016

    Maryland, USA

    • Conducted market research, feasibility analysis and financial and operational assessments to support executive decisions and solve complex client problems. • Led process re-engineering and systems optimization engagements from diagnosis through implementation, developing operating plans, controls, roadmaps and training frameworks. • Managed merger and acquisition engagements from due diligence through integration, coordinating stakeholders and producing transition plans, governance documentation and operating playbooks. • Analyzed financial and operational KPIs using balanced scorecards, identified performance and control gaps and recommended corrective action to improve business outcomes.

Formation

  1. Enugu State University of Science & Technology

    BSc., Computer Science

  2. Enugu State University of Science & Technology

    MSc., Economics

Permis et certifications

  • PMP (Project Management Professional)

  • Google AI Essentials

    Google Certification

  • Foundations of Agile Project Management

    Google Certification