Your Business, Our Solutions, Further Together.
Barrie, Ontario
𝗔 𝗧𝗲𝗰𝗵-𝗲𝗻𝗮𝗯𝗹𝗲𝗱 𝗕𝗣𝗢 𝗥𝗲𝗱𝗲𝗳𝗶𝗻𝗶𝗻𝗴 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 Bill Gosling Outsourcing is your 𝗮𝗱𝗮𝗽𝘁𝗶𝘃𝗲 𝗕𝗣𝗢 𝗽𝗮𝗿𝘁𝗻𝗲𝗿—powered by AI innovation, proprietary technology, and 70+ years of trusted expertise. We help enterprises scale smarter, execute faster, and focus on their most ambitious strategic goals. Across Banking & Financial Services, Utilities, Automotive, Insurance, and Consumer Services, we deliver outcome-based solutions—spanning Accounts Receivable Management, Customer Experience, and Sales & Acquisition—that blend human expertise with AI precision. Our adaptive ecosystem—featuring Auto-QA, AI Training, Real-Time Agent Assist, and Omnichannel Communications—drives measurable ROI, compliance, and customer experience excellence. With a global team of 𝟱,𝟵𝟬𝟬+ 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀 across 𝗡𝗼𝗿𝘁𝗵 𝗔𝗺𝗲𝗿𝗶𝗰𝗮, the 𝗨𝗞, the 𝗖𝗮𝗿𝗶𝗯𝗯𝗲𝗮𝗻, and 𝗔𝘀𝗶𝗮, Bill Gosling Outsourcing combines 𝘀𝗰𝗮𝗹𝗲 𝘄𝗶𝘁𝗵 𝗮𝗴𝗶𝗹𝗶𝘁𝘆. We don’t just support operations—we become a 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 that helps businesses unlock growth, resilience, and long-term success. 🌍 Turning customer experience into business impact. Partner with us: www.billgosling.com
Sur place · London
The agent serves as the first point of contact for distressed drivers across Canada to provide reassurance and collect critical vehicle and location data. They are responsible for coordinating and dispatching appropriate roadside services such as towing and locksmiths using internal tracking systems.
Hybride · London
As a Bilingual Call Center Agent, you will respond to customer inquiries and resolve issues in both French and English. You will maintain professionalism while interacting with customers and document interactions in the company's systems.
Sur place · Barrie
Contact customers via phone, email, and mail to collect outstanding debts and negotiate payment arrangements. Maintain accurate records of all interactions and collaborate with team members to improve collection strategies.
Hybride · Barrie
The Collections Agent will be responsible for contacting customers via phone, email, and mail to collect overdue payments and negotiate payment arrangements to resolve outstanding debts. This role also requires accurately documenting all customer interactions and payment agreements within the system.
Hybride · Barrie
As a Bilingual Call Center Agent, you will respond to customer inquiries and resolve issues in both French and English. You will maintain professionalism while handling inbound and outbound communications across various platforms.
Hybride · Barrie
Engage with customers on inbound/outbound calls and provide outstanding customer service by resolving issues. Navigate company systems to update customer information and adhere to compliance protocols.
Télétravail · North Carolina, United States, United States, Canada
The Vice President, Practice Head is responsible for driving profitable revenue growth and executing go-to-market strategies within the Energy and Services vertical. This role involves managing strategic client accounts, developing differentiated service solutions, and partnering with cross-functional teams to ensure operational excellence.
Hybride · London
As a Call Center Agent, you will handle inbound and outbound calls, assist customers with inquiries, and provide tailored solutions. You will also resolve customer complaints and collaborate with team members to ensure seamless customer experiences.
Hybride · Barrie
The agent is responsible for verifying automobile loan applications, conducting fraud detection, and auditing documentation to ensure accurate funding. They act as a liaison between dealerships, applicants, and the sales team to manage the funding pipeline.
Sur place · London
Conduct outbound sales calls to prospective and existing clients to promote financial products and services. Manage client relationships and document all sales activities accurately within the CRM system.
Hybride · Barrie
Handle inbound and outbound communications to update customer account information and resolve issues. Maintain professional service while adhering to financial sector compliance and security protocols.