diversity manager

Employer: CirrusLabs North Inc. Address: 132 Trafalgar Road, Unit 9 Oakville, Ontario, L6J 3G5 Job Types: Full-time Number of Positions: 1 Hours per week ? 40 Salary: $150,000 - $170,000 annually CAD Benefits: Medical, Vision, Dental, Life Insurance *CirrusLabs North Inc.,* established in 2020, is the Canadian subsidiary of CirrusLabs, a global digital transformation company headquartered in the United States. This strategic expansion into Canada strengthens our North American presence and allows us to better serve clients with localized support and innovation-driven solutions. CirrusLabs helps organizations realize value through innovation by building custom technology solutions that meet real business needs. Our mission is to co-create success with our customers, partners, and communities while empowering our employees to dream, grow, and make things happen. CirrusLabs North Inc. delivers services across Agile software delivery, cloud modernization, DevOps, data engineering, and AI-driven innovation. We also bring deep expertise in emerging technologies including the Internet of Things, Automation, and Analytics offering end-to-end solutions, systems integration, ongoing support, and training and education. With a commitment to originality, diversity, and customer success, CirrusLabs North Inc. plays a key role in advancing our global delivery capabilities while aligning with Canadian market demands and regulatory standards. We assist companies by I. Crafting and executing digital strategies II. Modernizing technology III. Accelerating Cloud migration IV. Creating cutting-edge AI solutions V. Data Analytics *Differentiation :* What sets CirrusLabs and CirrusLabs North Inc., apart is our holistic approach combining deep industry knowledge, a robust portfolio of proprietary tools/services, and strategic partnerships with industry AI leaders like GCP, Microsoft, and AWS. *We are currently looking for a DevOps Manager in Oakville, Ontario.* *People Management & Delivery Leadership - 25%* * Managed and supervised a team of software engineers and DevOps engineers, including task assignment, performance evaluation, and career development. * Established team objectives, defined roles and responsibilities, and ensured alignment with organizational goals and delivery timelines. * Led workforce planning, onboarding, and training initiatives to build a scalable and high-performing engineering team. * Conducted regular performance reviews, coaching sessions, and implemented improvement plans to enhance team effectiveness. * Planned and directed Agile delivery activities, including sprint planning, backlog prioritization, and execution. * Allocated resources based on business priorities, capacity planning, and team strengths to ensure optimal productivity. * Served as the primary escalation point for delivery risks, production issues, and cross-functional dependencies. * Partnered with Product, Architecture, and Business stakeholders to translate strategic objectives into execution plans. *Delivery Ownership & Operational Management - 20%* * Planned, coordinated, and directed DevOps delivery across multiple projects within the AWS contact center platform. * Accountable for successful delivery of initiatives within scope, schedule, and quality standards. * Monitored operational performance, identified risks, and implemented corrective actions to ensure service continuity. * Directed incident management and operational response processes to minimize downtime and business impact. * Ensured adherence to organizational policies, security standards, and compliance requirements. * Acted as the primary escalation point for operational issues and ensured timely resolution. *Strategy, Governance & Decision-Making - 20%* * Developed and implemented DevOps strategies, policies, and procedures aligned with business and technology objectives. * Established governance frameworks for release management, deployment approvals, and pro