Booking Coordinator

The City of Grande Prairie is a vibrant, growing community located in the beautiful Peace Country region of Alberta. We are committed to providing exceptional public service and enhancing the quality of life for all residents. Grande Prairie is a great place to live, work, and play. Our Recreation Department is looking for a dedicated Booking Coordinator to join the team. Position Responsibilities Reporting to the Bookings Supervisor in the Events and Programming Department, you will coordinate rentals for a variety of indoor and outdoor recreation facilities, including aquatic centres, gymnasiums, meeting rooms, sports fields, and other rentable spaces. You will balance multiple bookings, equipment requirements, and user needs to ensure accurate scheduling and an exceptional customer experience. Using recreation management software, established processes, and internal systems, you will provide responsive customer service while maintaining a high level of accuracy and attention to detail in a fast-paced environment with frequent interruptions. Qualifications High school diploma plus up to two years of post-secondary education in office administration or an equivalent combination of education and experience. 2–4 years of administrative experience, including advanced data entry skills. Communicate clearly, both verbally and in writing Manage time effectively in a fast-paced environment. Highly organized, detail-oriented, and able to maintain accuracy while handling multiple priorities. Work well both independently and as part of a team Confident in using conflict resolution skills when dealing with customer inquiries or scheduling issues. Valid Class 5 Driver’s License. Hours The standard workweek consists of an average of 35 hours, with the specific schedule being determined by the immediate supervisor. Compensation Salary range $30.63 to $39.62 per hour as per the Out-of-Scope Agreement. Benefits Comprehensive benefits package. What We Offer | City of Grande Prairie (cityofgp.com) Diversity & Inclusion The City of Grande Prairie is committed to building and sustaining an inclusive work environment composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community. Selection Process We appreciate your interest in our organization, and we thank you in advance for your application. Candidates selected for an interview will be notified via phone or email. To apply for this position, please utilize the "Apply Now" tab on this web page to submit your comprehensive cover letter and up-to-date resume. Our application review process includes a thorough evaluation of all submissions. Short-listed candidates will be contacted for interview scheduling. This posting will be open until a suitable candidate(s) is/are found. This posting may be used to fill future vacancies in this position. This posting may be used to fill more than one position. This temporary position is also open to permanent City employees as a development opportunity. (Secondment) Note: After submitting your application and uploading your resume, you should expect to receive an email confirmation indicating that your application for this position has been successfully submitted. If you receive this email, there is no need for any additional contact with us regarding this position. To efficiently manage the high volume of applications we receive for each job posting, we are unable to address job-specific inquiries prior to the interview stage. However, if you progress to the job interview stage, we will gladly answer any questions you may have.

The Booking Coordinator manages rentals for various indoor and outdoor recreation facilities, including aquatic centres and sports fields. They are responsible for balancing multiple bookings and equipment needs to ensure accurate scheduling and a positive customer experience.

Candidates need a high school diploma and up to two years of post-secondary education in office administration or equivalent experience. A minimum of 2-4 years of administrative experience and a valid Class 5 Driver's License are required.

• Comprehensive benefits package

• Service à la clientèleSouhaitée
• Saisie de donnéesSouhaitée
• Gestion du tempsSouhaitée
• Sens de l’organisationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Booking Coordination
• Customer Service
• Data Entry
• Conflict Resolution
• Time Management
• Organization
• Verbal Communication
• Written Communication
• Recreation Management Software

• Sports & Recreation
• Administrative
• Government & Public Sector
• Customer Service & Support

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Postuler avant le

6 sept. 2026

Langue de l’offre

anglais

Heures de travail

35 heures par semaine

Niveau d’expérience

Not Applicable