Job ID #32164: Building Attendant (PERIODIC)

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason Job ID #32164: Job Title Union: CUPE Local 5167 Job Description ID #: 5111 Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on Wednesday August 19th, 2026. Vacancy type: This posting is for an existing vacancy Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted. BUILDING ATTENDANT - CITYHOUSING SUMMARY OF DUTIES: Reports to Supervisor, Building Services. The Building Attendant will be required to live on site and is required to provide specific duties as per Terms and Conditions of Employment. SPECIFIC DUTIES: Acts as master keyholder of the building which would include assisting tenants who are locked out and ensuring access for Emergency Services. Provides access to servicemen and contractors. Monitors fire alarm systems and other life safety systems carries out emergency response and actions as required in accordance with the Building’s Fire Safety Plan, records findings as required and reports irregularities to the Supervisor, Building Services or Emergency Answering Service. Shows apartments to prospective tenants. Conducts building openings and lockups. Change lock cores as required. Attends meetings and training as required. Inspects and reports any building deficiencies or maintenance problems or concerns to the Supervisor, Building Services or designate. Reports vandalism or any security issues to Supervisor, Building Services or Emergency Answering Service. Reports disturbances to Supervisor, Building Services Property Manager and/or Police. Delivers letters, notices or forms to tenants as required. Maintains general security of building including ensuring doors are properly secured. Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety. OTHER DUTIES: Carries out light housekeeping duties as directed by Supervisor, Building Services or designate such as cleaning up broken glass, spills, mop up from floods, sanding and salting sidewalks during icy conditions, Sorts and organizes recyclables and garbage, changes and sets out garbage bins, and picks up litter. Performs minor repairs as directed by Supervisor, Building Services or designate such as toilet plunging, water shut offs and clearing drains. QUALIFICATIONS 1. Previous maintenance and customer service experience related to duties listed above normally acquired by a combination of education and relevant work experience. 2. Ability to work with minimal supervision. 3. Good written and verbal communication skills to deal with tenants, contractors, emergency personnel and Housing Staff with tact and diplomacy. 4. Must be able to speak, write and understand 5. Understanding of basic emergency procedures such as fire 6. Ability to perform daily inspections for fire inspections and maintenance 7. Ability to perform minor repairs such as clearing drains, water shut offs or toilet 8. Must be physically capable to carry out light housekeeping 9. Must be physically able to walk up and down multiple flights of stairs and hallways to conduct necessary 10. Must be available to provide shared coverage for Building ( on a rotational basis including evenings & weekends). 11. Knowledge of relevant legislation such as Occupational Health and Safety Act and Regulations including W.H.M.I.S. legislation. HOURS: The candidate is expected to remain on premises at all times while on assigned duty. Provides shared coverage on an on-call basis with other Building Attendants as assigned by Supervisor, Building Services. NOTE 1: The Building Attendant must live in the building within which they are working/assigned. In exchange for the “specific duties” provided, the City of Hamilton (City) will provide the Building Attendant residential accommodation in an apartment including heat, hydro, water, and a monthly phone allowance. The value of the residential accommodation will be set in accordance with Income Tax Regulations subject to Revenue Canada Legislation and the City will issue an annual T4 slip based on that amount. NOTE 2: Payment for “Other Duties” as authorized will be paid as per completed time sheets. NOTE 3: As a condition of employment, the successful applicant(s) will be required to obtain a satisfactory Criminal Records & Judicial Matters Check, at their own expense, prior to beginning work in this position. THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE. Disclaimer: Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination. Terms: The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.

The Building Attendant acts as the primary contact for building security, emergency response, and tenant access. They also perform light housekeeping, minor repairs, and general building maintenance tasks as directed.

Candidates must have previous maintenance and customer service experience and the ability to work with minimal supervision. The role requires living on-site and the physical capability to perform inspections, repairs, and housekeeping duties.

• Residential accommodation • Heat • Hydro • Water • Monthly phone allowance

• Service à la clientèleSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Building maintenance
• Customer service
• Emergency response
• Fire safety monitoring
• Minor repairs
• Housekeeping
• Communication
• Security monitoring
• Conflict resolution
• Record keeping
• Health and safety compliance
• Waste management
• Emergency Response
• Life Safety Systems
• Courage
• Tactfulness
• Diplomacy
• Auditing
• Customer Service
• Economics
• Emergency Procedures
• Occupational Safety And Health
• Income Tax
• Fire Alarm Systems
• Fire Safety
• General Security
• Verbal Communication Skills
• Trustworthiness

• Government & Public Sector
• Security & Safety
• Trades
• Customer Service & Support
• Administrative
• Building Attendant
• Facilities Specialist / Coordinator
• Business Services and Administration Managers Not Elsewhere Classified
• Facilities Managers

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine