Heritage Interpreter (School Programs)

Overview The City of Richmond is currently looking for enthusiastic, responsible individuals who have excellent customer service, communication and interpersonal skills. You will enjoy working with the public and delivering educational programs and tours for all age groups at Britannia Shipyards National Historic Site, London Farm, Steveston Tram, and the Richmond Museum. Examples of key responsibilities include, but are not limited to: Delivery of school programs and tours. Preparing all educational materials and spaces for programs, including set-up and clean-up. Assisting with the development of hands-on activities for use on tours and programs. Providing school program evaluations to teachers at the time of the program. Mentoring volunteers to assist in program and tour delivery. Cash handling, balancing and reporting. Opening and closing of museum buildings. Knowledge, Skills & Abilities: Experience in public speaking, with a preference for speaking to groups of children. Experience in customer service, with ability to courteously and effectively communicate with the public. Experience interpreting cultural or natural heritage to public, with ability to interpret, explain, educate, and inspire visitors. Ability to work both independently and interdependently while exercising sound judgment and initiative. Ability to lead groups of various sizes and ages. Ability to understand and carry out oral and written instructions. Proficient at guiding interpretative conversations while creatively encouraging active participation from visitors. Strong problem solving, communication skills, and ability to work well under pressure and deal with stressful situations with professionalism. Basic knowledge of interpretive techniques and museum principles. Knowledge of Canadian and BC history. Ability to successfully pass a Police Information Check. Ability to obtain First Aid certification. Ability to speak a second language is an asset. Ability to carry objects up to 25lbs. Qualifications and Experience: Completion of secondary school or Grade 12 equivalent plus up to 1 year of additional courses in education, history, museum studies, drama or similar. A minimum of 1 year and up to and including 2 years of experience as a heritage interpreter, school program facilitator, or similar. An equivalent combination of education and experience will be considered. Working Conditions: Duties are performed in a heritage environment. Must be comfortable standing for long periods of time. May be outdoors, in all weather conditions. May encounter upset or unpleasant customers.

The Heritage Interpreter is responsible for delivering educational programs and tours to various age groups at multiple historic sites. They also handle administrative tasks such as opening and closing buildings, cash management, and mentoring volunteers.

Candidates must have completed secondary school and possess 1 to 2 years of experience in heritage interpretation or a similar role. Proficiency in public speaking, customer service, and the ability to pass a Police Information Check are required.

• Service à la clientèleSouhaitée
• Premiers soinsSouhaitée
• Résolution de problèmesSouhaitée
• Manipulation d’argentSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Public speaking
• Customer service
• Heritage interpretation
• Educational programming
• Communication
• Interpersonal skills
• Problem solving
• Mentoring
• Cash handling
• Group facilitation
• Cultural history
• Museum principles
• First aid
• Active listening
• Cash Handling
• Professionalism
• First Aid Certification
• Educational Materials
• Customer Service
• Public Speaking
• Interpersonal Communications
• Problem Solving
• Mentorship
• Program Evaluation
• Balancing (Ledger/Billing)
• Museum Studies
• Historic Site
• Enthusiasm

• Education
• Government & Public Sector
• Customer Service & Support
• Creative & Media
• School Programs Intern
• Travel / Tour Guide
• Travel Guides
• Tour and Travel Guides

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Postuler avant le

8 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine