Ice Patrol - Public Skate Attendant (Temporary Part-Time)

POSITION SUMMARY: Under the general supervisor of the Sport Development Coordinator and the technical direction and guidance of the Leadhand – Arenas & Stadia Operations, supervises and carries out duties needed for the safe operation of public skating. MAJOR RESPONSIBILITIES: Monitors the crowd to control profanity and other inappropriate behaviour; clears exits and clears the crowd when necessary e.g. to allow safe entry onto the ice by the ice re-surfacer. Enforces all rules and regulations as set out by the general supervisor and City Policy. Monitors doors and exits before, during, and after public skates. Assists individuals during public skate by providing assistance and answering inquires. Assists and/or notifies police when necessary, informs Sport Development Coordinator of any unusual incidents or accidents, and fills out the appropriate forms. Deals with the public in a tactful and courteous manner. Handles admission payments. Records participant statistics. Performs such other related duties as may be assigned. QUALIFICATIONS: Must be 16 years of age and a competent skater Must possess a Standard First Aid Certificate with Level C CPR Must have cash handling experience Must be reliable and have the ability to deal with the Public in a courteous and tactful manner Must be capable of understanding instruction and have the ability to issue clear and understandable instructions General Information: As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community. ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include: Photos Any certificates that have photo identification Driver’s licences Police records checks Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application. ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process. PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866 The City of Thunder Bay provides exceptional quality of life to those who live, work, and play in Thunder Bay – a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all. The City of Thunder Bay is a place where art, culture and nature come together! Watch this video to learn more about our City at:

The Ice Patrol attendant supervises public skating sessions to ensure safety, enforce facility rules, and manage crowd behavior. They are also responsible for handling admission payments, maintaining participant statistics, and providing assistance to the public.

Candidates must be at least 16 years old, a competent skater, and possess a Standard First Aid Certificate with Level C CPR. Previous cash handling experience and the ability to communicate clearly with the public are required.

• Service à la clientèleSouhaitée
• Premiers soinsSouhaitée
• Manipulation d’argentSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Public skating supervision
• Crowd control
• Cash handling
• First aid
• CPR
• Customer service
• Conflict resolution
• Safety enforcement
• Record keeping
• Communication
• Ice rink operations
• Cash Handling
• Tactfulness
• First Aid Certification
• Cardiopulmonary Resuscitation (CPR)
• Operations
• Statistics

• Sports & Recreation
• Government & Public Sector
• Customer Service & Support
• Security & Safety
• Public Space Attendant
• Parking Enforcement Officer
• Protective Services Workers Not Elsewhere Classified
• Parking Enforcement Workers

Formation minimale

Diplôme professionnel

Expérience minimale

0+ ans

Postuler avant le

26 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine