Front Office Administrator (Temp) - CSE
Offre en anglaisLead reservations and provide exceptional customer service to guests at Oilsands lodges. Provide administrative support to the Front Office Supervisor and handle guest inquiries via phone and in person.
- Sur place
- Fort McMurray, AB
- Publié 11 août 2026
- Postuler avant le 10 sept. 2026
- 1 poste
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Résumé du poste
Job Description Civeo Services is hiring a Front Office Administrator (FOA) for our Oilsands lodges. In this high‑impact role, you’ll lead reservations, deliver exceptional customer service, and support a high‑performing Front Office Team. Rotation is 20/10 with 10‑hour shifts (days/nights/weekends/stat holidays). Report to the designated supervisor and help us elevate the guest experience while driving operational efficiency. Please note: This is a temporary role with a possibility of extension Key Responsibilities Providing administrative support to the Front Office Supervisor Data Entry Guest Services (handling reservation and guest inquiries both in person and over the telephone) Provide exceptional customer service Other duties as assigned Qualifications Ability to meet deadlines (email, telephone inquiries, guest inquiries) Computer literate with Microsoft Office programs, and Hotel reservation systems Must be willing to work shift work Previous hotel experience working in a front desk capacity is an asset Attention to detail and problem-solving ability Ability to work independently with little supervision Ability to multitask and work in a fast paced environment Possess a positive, friendly and professional attitude Ability to work well with peers in a group environment Excellent verbal and written communication skills Excellent organizational and time management skills Working Conditions Ability to work in rotational shifts in a remote environment Manual dexterity required to use desktop computer and peripherals Overtime as required While we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve. We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to apply.
Ce que vous ferez
Lead reservations and provide exceptional customer service to guests at Oilsands lodges. Provide administrative support to the Front Office Supervisor and handle guest inquiries via phone and in person.
Exigences
Candidates should be computer literate in Microsoft Office and hotel reservation systems with the ability to work rotational shifts. Previous front desk experience in a hotel setting is considered an asset.
Compétences indiquées
- Gestion du tempsSouhaitée
- Service à la clientèleSouhaitée
- Résolution de problèmesSouhaitée
- Microsoft OfficeSouhaitée
- Saisie de donnéesSouhaitée
Autres compétences pertinentes
Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.
- Reservations Management
- Customer Service
- Data Entry
- Microsoft Office
- Hotel Reservation Systems
- Time Management
- Problem Solving
- Multitasking
- Verbal Communication
- Written Communication
- Organizational Skills
- Administrative Support
Domaines d’emploi
- Hospitality
- Administrative
- Customer Service & Support
Renseignements supplémentaires
- Expérience minimale
- 0+ ans
- Postuler avant le
- 10 sept. 2026
- Langue de l’offre
- anglais
- Heures de travail
- 40 heures par semaine
- Niveau d’expérience
- Entry level