Front Office Administrator (TEMP) - Crown
Offre en anglaisThe Front Office Administrator manages guest registrations, departures, and inquiries while maintaining an efficient and organized work environment. They are responsible for communicating guest concerns to management and ensuring all policies and quality standards are upheld.
- Sur place
- Fort McMurray, AB
- Publié 6 août 2026
- Postuler avant le 15 sept. 2026
- 1 poste
Résumé du poste
Civeo Crown Services Employees LP is currently looking to fill a position for a Front Office Administrator at our Athabasca Lodge. The Front Office Administrator works as a member of the Front Desk Team to achieve overall performance goals identify opportunities and maintain an efficient, effective work environment. Reporting to the designated Supervisor, the successful candidate will work 21 days on and 7 days off rotation, which may include days, nights, weekend shifts, and statutory holidays. Please Note: This is a temporary position Key Responsibilities: * Process registrations, departures, and respond to guest inquiries in a timely and professional manner * Demonstrate and promote a strong commitment to providing the best possible experience for our guests, managers, and staff members * Communicate to the management team any guest concerns or challenge * Operate in accordance to established policies, procedures, and quality standard * Maintain an organized and clean work area * Perform other duties as assigned. Qualifications: * 1-2 years’ hotel experience working in a front desk capacity. * Ability to meet deadlines (email, telephone inquiries, and guest inquiries). * Strong computer skills with Microsoft Office programs and Hotel reservation systems such as Innfinity. * Must be willing to work shift work, 24hr desk. * Ability to work independently with little supervision. * Ability to multitask and work in a fast-paced environment. * Possess a positive, friendly and professional attitude. * Excellent organizational and time management skills. * Current, valid First Aid certification is an asset. * Excellent communication skills in English, both verbal and written. * Must be able to move, lift, carry, pull, push, and place objects away weighing up to 50 bs. * Must be able to pass a pre-access Drug & Alcohol test Working Conditions * Ability to work in rotational shifts in a remote environment * Manual dexterity required to use desktop computer and peripherals * Overtime as required We are dedicated to employment equity and continuously strive to enhance our diversity and inclusion practices, fostering a respectful and collaborative workforce. We seek applicants with diverse skills, experiences, and competencies to make a meaningful impact on the lives of those living and working away from home. If you want to join a forward-thinking and innovative company that values and rewards teamwork, hard work, and quality, please apply! We thank all applicants for their interest, but only those selected for the next stage will be contacted. To apply, please submit your resume online to https://civeo.com/people-careers/job-opportunities/ [https://civeo.com/people-careers/job-opportunities/]
Ce que vous ferez
The Front Office Administrator manages guest registrations, departures, and inquiries while maintaining an efficient and organized work environment. They are responsible for communicating guest concerns to management and ensuring all policies and quality standards are upheld.
Exigences
Candidates must have 1-2 years of hotel front desk experience and proficiency in Microsoft Office and hotel reservation software. The role requires the ability to work a rotational shift schedule in a remote environment and the physical capability to lift up to 50 lbs.
Avantages
• Employment equity • Diversity and inclusion practices
Compétences indiquées
- Gestion du tempsSouhaitée
- Service à la clientèleSouhaitée
- Premiers soinsSouhaitée
- Résolution de problèmesSouhaitée
- CommunicationSouhaitée
- Microsoft OfficeSouhaitée
- Saisie de donnéesSouhaitée
Autres compétences pertinentes
Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.
- Front office administration
- Guest registration
- Customer service
- Microsoft Office
- Hotel reservation systems
- Innfinity
- Multitasking
- Time management
- Communication
- First aid
- Problem solving
- Data entry
- Conflict resolution
- Organizational skills
- Employment Equity
- Professionalism
- Ability To Meet Deadlines
- First Aid Certification
- Shift Work
- Management
- Computer Literacy
- Desktop Computing
- English Language
- Front Office
- Hotel Reservation Systems
- Innovation
- Fine Motor Skills
- Peripheral Devices
- Time Management
- Customer Complaint Resolution
- Teamwork
Domaines d’emploi
- Hospitality
- Administrative
- Customer Service & Support
- Energy
- Front Office Administrator
- Office Manager (General)
- Office Supervisors
- First-Line Supervisors of Office and Administrative Support Workers
Renseignements supplémentaires
- Expérience minimale
- 0+ ans
- Postuler avant le
- 15 sept. 2026
- Langue de l’offre
- anglais
- Heures de travail
- 40 heures par semaine