Client Care Coordinator

Classic LifeCare is a trusted, family-run home care agency with over 50 years of experience providing exceptional healthcare services. We take pride in our accreditation by Accreditation Canada. We are currently seeking a full-time Client Care Coordinator to join our Calgary team on a 3-month contract. This entry-level opportunity offers strong potential for career development within the organization. About the Role: As a Client Care Coordinator, you will play a key role in supporting our clients and care staff, helping ensure that every individual receives attentive, high-quality care. You'll work closely with our Health Care Workers and Nursing Team, contributing to the legacy of Classic LifeCare through ongoing learning and meaningful connections. The ideal candidate is empathetic, solutions-focused, and thrives in a fast-paced, team-oriented environment. You’ll be responsible for building strong relationships, managing client care schedules, and ensuring prompt, effective responses to client and staff needs. Schedule: Full-time, in office, Monday to Friday, 8:00 am – 4:30 pm (no option for remote work) Key Responsibilities: Manage new client intake, including entering information and setting up care schedules in our system Coordinate and maintain client and staff schedules Collect feedback via phone and home visits to ensure satisfaction Handle general administrative tasks such as phone support and data entry Provide excellent customer service by addressing concerns and resolving issues Assist with HR functions such as screening and interviewing candidates for Health Care Assistant and Nursing roles Participate in the after-hours on-call rotation What We’re Looking For: A motivated, adaptable individual with strong multitasking skills Excellent communication and active listening abilities Prior experience in customer service High attention to detail and strong time management, especially under pressure Team player with a positive attitude and strong problem-solving skills What We Offer: Competitive pay rate Comprehensive medical and dental coverage Ongoing recognition and support for your contributions We are committed to hiring individuals who are genuinely passionate about Enriching Lives through Compassionate Care. We value your kindness, empathy, joy, respect, and understanding in the workplace. At Classic LifeCare, diversity and inclusion are integral to our culture, and we welcome everyone. If you are interested in joining our team, please submit your application, and you can expect to hear from us very soon!

The role involves managing client intake, coordinating care schedules for staff and clients, and handling administrative tasks. Additionally, the coordinator provides customer support and assists with HR functions such as screening and interviewing candidates.

The ideal candidate is a motivated individual with prior customer service experience and strong multitasking abilities. Key requirements include excellent communication skills, high attention to detail, and a positive, team-oriented attitude.

• Medical Coverage • Dental Coverage • Ongoing Recognition And Support

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• CommunicationSouhaitée
• Saisie de donnéesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Multitasking
• Communication
• Active Listening
• Time Management
• Problem Solving
• Scheduling
• Data Entry
• Interviewing
• Client Intake

• Healthcare
• Administrative
• Customer Service & Support
• Human Resources
• Social Services

Expérience minimale

0+ ans

Postuler avant le

14 févr. 2027

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level