Administrative Assistant

Company: CGIC Department: Claims Employment Type: Regular Full-Time Work Model: Office-Based Language: English is required, French is an asset. Additional Information: This/these role(s) is/are currently vacant THE OPPORTUNITY: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities. As the Administrative Assistant, you will provide a full range of support services to the claims department. You will contribute to our client service culture by implementing innovative, client-centric solutions. HOW YOU WILL CREATE IMPACT: * Offering a wide range of support services, including database administration, word processing, claim file set up, coordination of meetings and maintenance of office equipment. * Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement. * Providing telephone support and reception services as required, involving broad interaction with clients and colleagues. TO JOIN OUR TEAM: * You have one year of related business experience or equivalent education. HOW YOU WILL SUCCEED: * You influence change and are committed to continuous improvement, in order to exceed client expectations. * You leverage critical thinking skills to identify problems and proactively propose solutions. * Your strong communication skills allow you to clearly convey messages. * You’re an effective team player who shares knowledge to support our peers. WHAT YOU NEED TO KNOW: * You will be subject to a Background check as a condition of employment, in the event you are the successful candidate. WHAT’S IN IT FOR YOU? * Training and development opportunities to grow your career. * Flexible work options and paid time off to support your personal and family needs. * A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture. * Paid volunteer days to give back to your community. * In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program. Salary information Expected Salary range $37,080 to 61,800.00 The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education. Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

The Administrative Assistant provides comprehensive support to the claims department, including database management, file setup, and meeting coordination. They also deliver exceptional client service through telephone support and reception duties while contributing to a client-centric culture.

Candidates must have at least one year of related business experience or equivalent education. Strong communication, critical thinking, and teamwork skills are essential for success in this role.

• Training and development opportunities • Flexible work options • Paid time off • Physical and mental health programs • Paid volunteer days • Group retirement savings plans • Pension • Health and wellness benefits • Dental coverage • Disability coverage • Life coverage • Mental health support • Employee assistance program

• Service à la clientèleSouhaitée
• Travail d’équipeSouhaitée
• Résolution de problèmesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Database administration
• Word processing
• Claim file management
• Meeting coordination
• Office equipment maintenance
• Client service
• Telephone support
• Reception services
• Critical thinking
• Communication skills
• Teamwork
• Problem solving
• Office Equipment
• Business Metrics
• Influencing Skills
• Support Services
• Influencing Without Authority
• Time Off Management
• Resilience
• Mental Health
• Customer Service
• Communication
• Continuous Improvement Process
• Cooperation
• Training And Development
• Critical Thinking
• Database Administration
• Word Processing
• Employee Assistance Programs
• English Language
• Financial Services
• French Language
• Innovation
• Coordinating

• Administrative
• Finance & Accounting
• Customer Service & Support
• Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine