Host - Restaurant

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve. The Host will contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for Coast Hotels Food & Beverage operations. Responsibilities: Acts as an Ambassador for Coast including greeting guests, making them feel welcome, and handling basic inquiries Provides customer service by seating guests, providing food and/or beverage product knowledge, managing reservations, handling cash, cheques, credit and debit card transactions in accordance with Hotel Policies Adheres to quality and industry standards when completing tasks Checks on guest satisfaction and follows up on requests where possible and appropriate Ensures the safety and security of the property, the ambassadors and guests when completing tasks Stocks supplies and maintains inventory levels Demonstrates a customer service attitude with internal / external contacts Other duties as required Skills/Knowledge/Experience: Industry-specific certifications such as FOODSAFE and Serving It Right Hepatitis A vaccination recommended Professional attitude and appearance Excellent communication, interpersonal, and customer service skills Cash handling experience an asset Ability to multi-task High attention to detail Secondary school diploma preferred Strong time management and organizational skills Knowledge of health and safety regulations Knowledge of menu items Ability to work as part of a team and independently Workplace Hazardous Materials Information System (WHMIS) training an asset Exemplifies Coast’s core values and enjoys working in a culture of accountability Able to work a flexible schedule, which includes evenings, weekends and holidays Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more! Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors. If you require accommodation during the hiring process, please let us know. Coast Hotels would like to thank all interested applicants Only those selected for an interview will be contacted NO PLACE LIKE COAST !

The Host acts as an ambassador for the hotel by greeting guests, managing reservations, and providing exceptional customer service. They are also responsible for handling financial transactions, maintaining inventory, and ensuring the safety and security of the property.

Candidates should possess excellent communication and interpersonal skills, along with a professional attitude and appearance. Industry-specific certifications such as FOODSAFE and Serving It Right are preferred, and a secondary school diploma is desired.

• Competitive wages • Employee discounts • Training and development • Career advancement opportunities

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Travail d’équipeSouhaitée
• interpersonal skillsSouhaitée
• Souci du détailSouhaitée
• Manipulation d’argentSouhaitée
• CommunicationSouhaitée
• Multi-TaskingSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Communication
• Interpersonal skills
• Cash handling
• Time management
• Organizational skills
• Multi-tasking
• Attention to detail
• Food and beverage knowledge
• Health and safety regulations
• Teamwork
• Product Knowledge
• Cash Handling
• Workplace Inclusivity
• Industry Standards
• Professionalism
• Accountability
• Organizational Skills
• Health and Safety Regulatory Compliance
• Customer Service
• Inventory Management
• Multitasking
• Operations
• Time Management
• Workplace Hazardous Materials Information Systems
• Stocks (Inventory)
• Reservations
• Seating Guests
• Greeting Customers
• Detail Oriented

• Hospitality
• Food & Beverage
• Customer Service & Support
• Restaurant Host/Hostess
• Host / Hostess
• Waiters
• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine