Rental Consultant

The Driving Force Group of Companies is a network of world-class transportation and fleet management solutions companies. We’re proud to be an Alberta success story that began in a rented office above a small service station. With a can-do attitude and people-first culture, we’ve grown into an industry leader, operating across Canada, spanning over 40 locations with over 600 + employees. We are currently looking for a Part-Time Rental Consultant to join our rentals team at Driving Force Fleet Solutions in our Terrace location. What Moves You: You genuinely care about helping others and providing the highest level of customer service. You handle multiple priorities with composure and clarity. You’re ultra-organized and always on time because you know it’s important to clients. What You’ll Do: Warmly greets customers and handles phone calls, emails, and queries with professionalism and efficiency. Provide exceptional service throughout the rental process, from managing reservations, generating quotes for short-term rentals, finalizing rental agreements, processing payments, and completing necessary paperwork. Maintain consistent communication with customers, ensuring they are well-informed about rental terms and conditions before requesting signatures on all relevant documents. Conduct thorough walk-around inspections with customers, obtaining their authorization via signature. Perform daily checks on the drop box, processing rental returns, evaluating vehicle’s condition upon return, and offering recommendations for necessary maintenance if repairs are deemed necessary. Ensure vehicle availability and prepare rental units for delivery, including driving, cleaning, and fueling vehicles as needed. What You Bring: 1 year's retail customer-service experience is preferred. Experience in the automotive or rental industry is an asset. Strong interpersonal and communications skills. Strong computer skills and you know your way around Microsoft Office. You are highly organized, detail-oriented, and adept at multitasking. Abstract acceptable to The Driving Force Group of Companies Driver and Vehicle Safety Program. Clear pre-employment security clearance. Ability to prioritize and multi-task with keen attention to detail. A valid Class 5 Driver’s License What We Offer: 50% off rentals at any of our Driving Force locations. Learning and growth opportunities. We support your wellbeing through our Thrive wellness program. We ‘Celebrate Great’ through our rewards and recognition programs. The Driving Force Groups of Companies values diversity and is committed to providing equal opportunities in the workplace. We invite applicants from qualified individuals of all backgrounds. While we welcome all interested candidates, only those selected for an interview will receive further communication. If you require accommodation during any part of the recruitment process, please let us know. Final candidates will be required to undergo a security screening. This may include a driver’s abstract, criminal history check, reference checks and/or credit check. Job Scam Alert The Driving Force Group of Companies has been made aware that fraudulent third-party websites are reposting our job ads to attempt to farm and abuse applicant data. Always apply directly through the official company careers page or a trusted, verified job board like LinkedIn or Indeed. We will never ask for sensitive financial information during the application process. Compensation & Transparency Disclosure The expected compensation for this position is $20.00 per hour. This posting is for a current vacancy within our organization. In accordance with our commitment to a fair and human-centered hiring process, we do not use artificial intelligence (AI) to screen, assess, or select applicants; every application is reviewed personally by our recruitment team. IND2

The Rental Consultant is responsible for managing the end-to-end rental process, including reservations, quotes, agreements, and payments. They also perform vehicle inspections, maintenance coordination, and ensure vehicles are prepared for customer delivery.

Candidates should have at least one year of retail customer service experience and strong computer proficiency. A valid Class 5 Driver’s License and the ability to pass a security clearance are mandatory.

• Flexible benefits • Company RRSP matching program • Rental discounts • Learning and growth opportunities • Paid vacation • Wellness time • Thrive wellness program • Rewards and recognition programs

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• Sens de l’organisationSouhaitée
• Souci du détailSouhaitée
• CommunicationSouhaitée
• Microsoft OfficeSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Communication
• Interpersonal skills
• Computer skills
• Microsoft Office
• Organization
• Multitasking
• Attention to detail
• Vehicle inspection
• Problem solving
• Professionalism
• Composure
• Valid Driver's License
• Artificial Intelligence
• Management
• Customer Service
• Computer Literacy
• Security Clearance
• Authorization (Computing)
• Advertisement
• Reservations
• Prioritization
• Greeting Customers
• Detail Oriented

• Customer Service & Support
• Transportation
• Retail
• Logistics
• Rental Consultant
• Rental Clerk
• Sales Workers Not Elsewhere Classified
• Counter and Rental Clerks

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine