Server, Full-Time

Résumé du poste

Act as a brand ambassador by providing professional and engaging service to guests in the restaurant and lounge. Ensure accurate and timely delivery of food and beverages while maintaining full knowledge of menu items and safety standards.

Détails du poste

Company Description Company Description Fairmont Waterfront redefines hospitality with Pure Coastal Luxury. Our award-winning hotel, nestled on Vancouver's stunning waterfront, is consistently celebrated by top publications like Conde Naste Traveler and recognized as a Great Place to Work® Canada for a second consecutive year. We are Industry leaders in sustainability & embody our commitment to our community, featuring Vancouver's first green roof & rooftop apiary. Our Culture is strongly rooted in diversity, inclusion, professional growth and development - over 60% of promotions are from within. We are committed to empowering ambitious individuals to thrive. If you're a visionary who shares our values and passion for excellence, join us to help shape the future of luxury hospitality. Why work at Fairmont Waterfront? Sustainability and community commitment - recognized with 5 Green Leaves Certification rating from Green Key Global since 2011 Empowering Women in Leadership - More than 50% of leadership team including Executive Level, are women Celebrating Diversity - our team represents over 60+ countries, fostering an inclusive and global community Strong Culture of Belonging for the 2SLGBTQIA+ community providing year-round support, including gender inclusive change rooms Generous perks - Enjoy discounted rates at over 5,800 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program Comprehensive Benefits - through our Benefit Plan* including medical, dental and vision coverage, Pension Plan, and more! Dining Discounts - Get 50% off at our dining establishments in Vancouver, Victoria and Whistler through our Food & Beverage Discount Program Opportunities to grow at Fairmont Waterfront and across the world at over 5,800 properties with Accor Group Exclusive Experiences - One free stay through our Be Our Guest Program Full rate of pay $22.16 per hour following 90 days of service full-time and part-time permanent status colleagues. Job Description As a Server with Fairmont Waterfront, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued. Responsibilities Reporting to the General Manager, ARC Restaurant & Bar, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Assist guests regarding menu items in an informative and helpful way Have full knowledge of all beverage lists and promotions Deliver food and beverage in a timely and accurate manner Have full knowledge of all menu items, garnishes, contents and preparation methods Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned Qualifications Previous Food & Beverage service experience required Previous Point of Sale System experience preferred Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position (include but are not limited to): Constant standing and walking throughout shift Frequent lifting and carrying up to 20 lbs Frequent kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Additional Information Canadian work authorization. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Ce que vous ferez

Act as a brand ambassador by providing professional and engaging service to guests in the restaurant and lounge. Ensure accurate and timely delivery of food and beverages while maintaining full knowledge of menu items and safety standards.

Exigences

Previous experience in food and beverage service is required, and familiarity with POS systems is preferred. Candidates must possess strong communication skills and the physical ability to stand, walk, and lift up to 20 lbs throughout a shift.

Avantages

• Colleague Travel Discount Program • Food & Beverage Discounts • Transit Reimbursement Program • Subsidized Meal Program • Medical Coverage • Dental Coverage • Vision Coverage • Pension Plan • Be Our Guest Program

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Travail d’équipe · Souhaitée
• Résolution de problèmes · Souhaitée
• interpersonal skills · Souhaitée
• Communication · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Food & Beverage Service
• Point of Sale (POS) Systems
• Communication
• Organizational Skills
• Interpersonal Skills
• Problem Solving
• Teamwork
• Customer Service
• Time Management
• Sanitation Policies

Domaines d’emploi

• Hospitality
• Food & Beverage
• Customer Service & Support