General Manager - Markville Shopping Centre (NEW STORE)

ABOUT THE ROLE As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. This posting is to fill one vacancy. WHAT YOU'LL DO * Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators * Drive profitable sales through forecasting and scheduling * Manages store budget for daily operations in support of the P&L * Builds highly productive teams through sourcing, selecting and developing people * Accountable for team performance through coaching and feedback. * Teaches and trains to build capabilities. * Leads the implementation and execution of all Standard Operating Procedures and initiatives * Creates an inclusive environment * Implements action plans to maximize efficiencies and productivity * Performs Service Leader duties * Represents the brand and understands the competitors * Promotes community involvement * Leverages OMNI to deliver a frictionless customer experience * Ensures all compliance standards are met WHO YOU ARE * 3-5 years of retail experience leading others * College degree or equivalent experience preferred * Demonstrated ability to deliver results * Ability to effectively communicate with customers and employees * College degree preferred * Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. * Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays * Ability to travel as required * Business Acumen skills * Established time management skills * Strong planning and prioritization skills

Lead the store team to deliver a profitable business plan by driving sales growth through customer operations, merchandising, and talent development. Ensure the achievement of key performance indicators while maintaining brand vision and operational standards.

Requires 3-5 years of retail leadership experience and a college degree or equivalent. Candidates must be able to work a flexible schedule and perform physical tasks including lifting up to 30 lbs.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Store Management
• P&L Management
• Talent Development
• Customer Experience
• Forecasting
• Scheduling
• Budgeting
• Coaching
• Merchandising
• Product Operations
• Time Management
• Planning
• Prioritization
• Business Acumen
• Omnichannel Retail
• Compliance

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Exigences de lieu

Country, Canada