General Manager - Pacific Centre

About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators Drive profitable sales through forecasting and scheduling Manages store budget for daily operations in support of the P&L Builds highly productive teams through sourcing, selecting and developing people Accountable for team performance through coaching and feedback. Teaches and trains to build capabilities. Leads the implementation and execution of all Standard Operating Procedures and initiatives Creates an inclusive environment Implements action plans to maximize efficiencies and productivity Performs Service Leader duties Represents the brand and understands the competitors Promotes community involvement Leverages OMNI to deliver a frictionless customer experience Ensures all compliance standards are met Who You Are 3-5 years of retail experience leading others College degree or equivalent experience preferred Demonstrated ability to deliver results Ability to effectively communicate with customers and employees College degree preferred Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays Ability to travel as required Business Acumen skills Established time management skills Strong planning and prioritization skills

The General Manager is responsible for leading the store team to achieve profitable sales growth and meet key performance indicators. They oversee daily operations, including merchandising, customer service, and talent development, while ensuring compliance with company standards.

Candidates should have 3-5 years of retail leadership experience and strong business acumen. A college degree is preferred, along with the ability to work a flexible schedule including nights, weekends, and holidays.

• Gestion du tempsSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail Management
• Sales Growth
• Team Leadership
• Budget Management
• P&L Management
• Staff Development
• Customer Experience
• Merchandising
• Product Operations
• Forecasting
• Scheduling
• Performance Management
• Business Acumen
• Time Management
• Planning
• Prioritization
• Profit And Loss (P&L) Management
• Talent Development
• Business Planning
• Customer Service
• Training And Development
• Sales
• Standard Operating Procedure
• Leadership
• Key Performance Indicators (KPIs)
• Operations
• Coaching
• Team Performance Management
• Branding

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• General Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine