Chef.fe, Marketing et expérience client

Résumé du poste

The Marketing and Customer Experience Lead is responsible for developing and implementing the organization's marketing plan and managing brand positioning across all customer touchpoints. They will oversee multichannel advertising campaigns, digital marketing initiatives, and in-store marketing activities to drive performance and enhance customer experience.

Détails du poste

The Marketing and Customer Experience Lead is responsible for developing and implementing the organization's marketing plan and managing brand positioning across all customer touchpoints. They will oversee multichannel advertising campaigns, digital marketing initiatives, and in-store marketing activities to drive performance and enhance customer experience. Candidates must hold a bachelor's degree in marketing, communications, or a related field and possess at least 10 years of relevant experience. Proficiency in French and English, strong project management skills, and experience in personnel management are required.

Ce que vous ferez

The Marketing and Customer Experience Lead is responsible for developing and implementing the organization's marketing plan and managing brand positioning across all customer touchpoints. They will oversee multichannel advertising campaigns, digital marketing initiatives, and in-store marketing activities to drive performance and enhance customer experience.

Exigences

Candidates must hold a bachelor's degree in marketing, communications, or a related field and possess at least 10 years of relevant experience. Proficiency in French and English, strong project management skills, and experience in personnel management are required.

Avantages

• Five days of personal leave
• Health and dental insurance
• RRSP program
• Employee and family assistance program
• Social activities
• On-site gym
• Performance bonus
• Christmas bonus
• Public transit discount
• Referral bonus
• Four days of additional paid holiday leave

Compétences indiquées

• Gestion de projet · Souhaitée
• Team Leadership · Souhaitée
• Analyse de données · Souhaitée
• Stakeholder Management · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Marketing strategy
• Brand management
• Digital marketing
• Project management
• Customer experience
• Public relations
• Budget management
• Team leadership
• Multichannel advertising
• Internal communications
• Data analysis
• Promotional material creation
• Strategic planning
• Stakeholder management
• Bilingualism

Domaines d’emploi

• Marketing
• Customer Service & Support
• Management & Leadership
• Social Services
• Retail

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