Team Leader

__vacancyopjusttionswidget.opt-Brand__ Metro Pub Co - BRA_302 __vacancyopjusttionswidget.opt-Type of Employment__ Full time __vacancyopjusttionswidget.opt-Team Member Sub-Type__ Permanent __text-widget.label.field.LocationText__: Anchor (Cambridge) Salary: Upto £13.00 Apply Now Save Job Great news! We will let you know when a new job like this has been added! Job Description As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Company Description Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere. Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Enhanced, family-friendly maternity and paternity policies Menopause Friendly Employer Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank. Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more… Qualifications As a Team Leader, you will… Provide customers with a heartfelt and memorable experience each and every time they visit. Deputise for the management team and resolve any issues that arise in their absence. Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork. Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible. What You’ll Bring… A great eye for detail, making sure every pint is poured to perfection. Be a role model to the team on giving great service and making sure every customer receives a warm welcome. An ability to think on your feet and adapt to whatever challenges arise during a busy shift. A positive can-do attitude and be a real team player. Sufficient spoken and written English to perform the role safely and understand allergen controls. Apply Now Save Job Share : Apply Now Save Job Great news! We will let you know when a new job like this has been added! DAY IN THE LIFE OF A TEAM MEMBER Get a glimpse into a day in the life of our bar and waiting staff! In this video, you’ll experience the pace, precision, and personality that go into delivering excellent service—from preparing drinks and taking orders to creating memorable moments for our guests. WHAT CAN A APPRENTICESHIP DO FOR YOU? Are you looking to jumpstart your career in the hospitality industry? Look no further than Greene King Apprenticeships! Whether You’re Interested In Cheffing It Up In The Kitchen, Pouring Crazy Cocktails, Or Leading a Team To New Heights - This Is a Unique Opportunity To Take Your Career To The Next Level. You Can Get a Lot Out Of An Apprenticeship, So Let’s Dive Straight Into It: Read More... Everyday Inclusion At Greene King we're setting the bar for Inclusion & Diversity. We are on a journey towards Everyday Inclusion where everyone feels welcome, can thrive and truly belong. With external commitments like the Valuable 500, our Calling Time on Racism manifesto and community partnerships. we have a clear plan based on education, awareness and activity that's already making an impact. We value the diversity of our people and are working to increase this, by joining us on this journey you can help us to shape our future inclusive culture.. 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Lead the team by example to ensure shifts run efficiently while maintaining high service standards and customer satisfaction. Deputise for management and ensure the bar remains safe, legal, and clean.

Candidates must have a positive can-do attitude, a strong eye for detail, and the ability to adapt to challenges during busy shifts. Sufficient spoken and written English is required to perform the role safely and manage allergen controls.

• Pension contribution • Training and development • 33% discount for employees on all brands • 15% discount for loved ones on all brands • Free employee assistance program • Enhanced family-friendly maternity and paternity policies • Menopause Friendly Employer • 50% discount for employees at Greene King Inns and hotels • 25% discount for loved ones at Greene King Inns and hotels • Refer a friend bonus up to £1,500 • Wagestream early wage access • Retail discounts up to 30% at Superdrug and Three Mobile

• Service à la clientèleSouhaitée
• Souci du détailSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Team Leadership
• Customer Service
• Shift Coordination
• Conflict Resolution
• Health and Safety Compliance
• Attention to Detail
• Adaptability
• Communication
• Allergen Control

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

Expérience minimale

2+ ans

Postuler avant le

12 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level