Assistant Manager Tim Hortons Full Time

Résumé du poste

The Assistant Manager oversees daily restaurant operations, including managing team performance, ensuring high standards of guest experience, and maintaining cleanliness. They also assist with financial reporting, inventory ordering, and enforcing health and safety protocols.

Détails du poste

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy Now, if you were to come on board as an Assistant Manager, we’d ask you to do the following for us: The Tim Hortons Assistant Manager position assists in managing all aspects of a restaurant’s operation in order to ensure that Tim Hortons’ standards around people, product, cleanliness and Exceptional Guest Experience are fulfilled. The Assistant Manager will also assist in sustaining, directing, and increasing sales growth and profit levels. People Management * Assists in the recruiting of new team members, training and developing existing team members and motivating and encouraging a team to achieve targets * Provides ongoing performance feedback and conducts and records regular performance reviews * Assists the Restaurant Manager in building the restaurants’ “bench strength” by identifying and developing high potential employees for progression to the next level * Communicates with all shifts on day-to-day operations and critical areas of focus * Assists with establishing and enforcing proper security procedures to reduce team member theft and ensure team member and guest safety Financial Management * Assists the Restaurant Manager in planning and working to budgets, maximizing profits and achieving sales and transaction targets including control of Food/Paper/Labor costs in the restaurant * Responsible for daily cash procedures and assistance with financial reporting Operational Management * Assists with ordering supplies and overall building maintenance and cleanliness * Displays knowledge of and works in compliance with applicable legislation including, food safety, health and safety, and employment standards * Is able to enforce and comply with pre-established Tim Hortons operating procedures * Ensures high standards of guest experience are maintained * Resolves guest complaints and turns potentially negative situations into positive ones * Assists Manager in running company-wide incentive programs * Assists in always maximizing team member coverage, performs the role of Floor Leadership and works as required in various areas during busy periods to maintain optimal guest service levels * Manages team member scheduling to ensure adequate coverage on all shifts * Understands the importance of supporting the Manager and presents a ‘unified front’ to all team members Health & Safety * Works in compliance with the occupational health and safety legislation * Uses or wears personal protective equipment or clothing as required * Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone * Knows, understands and follows safe work practices and procedures * Reports on all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner * Responds to and corrects unsafe acts and conditions * Enforces employee compliance in regard to the restaurant’s health and safety policies and procedures * Initiates performance counseling and takes disciplinary actions for non-compliance in matters related to health and safety * Assists the Restaurant Manager with incident investigations, workplace inspections, and formulating action plans to deal with health and safety deficiencies and for improvement to the restaurant’s health and safety practices and program

Ce que vous ferez

The Assistant Manager oversees daily restaurant operations, including managing team performance, ensuring high standards of guest experience, and maintaining cleanliness. They also assist with financial reporting, inventory ordering, and enforcing health and safety protocols.

Exigences

The candidate must be capable of managing team members, enforcing operational procedures, and maintaining compliance with safety legislation. Strong leadership skills and the ability to work in a fast-paced environment are essential for this role.

Compétences indiquées

• Service à la clientèle · Souhaitée
• Budgeting · Souhaitée
• Salubrité alimentaire · Souhaitée
• Manipulation d’argent · Souhaitée
• Team Leadership · Souhaitée
• Gestion des stocks · Souhaitée
• scheduling · Souhaitée
• Conflict Resolution · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• People management
• Financial management
• Operational management
• Team leadership
• Performance management
• Recruiting
• Training and development
• Inventory management
• Customer service
• Conflict resolution
• Health and safety compliance
• Scheduling
• Budgeting
• Cash handling
• Food safety
• People Management
• Planning
• Management
• Cleanliness
• Customer Service
• Occupational Safety And Health
• Sales
• Financial Management
• Financial Statements
• Food Safety And Sanitation
• Leadership
• Legislation
• Operations
• Performance Review
• Personal Protective Equipment
• Restaurant Operation
• Investigation
• Customer Complaint Resolution

Domaines d’emploi

• Management & Leadership
• Hospitality
• Food & Beverage
• Customer Service & Support
• Retail
• Assistant Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers