Service Sales Representative

Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 600 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few. Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise. • Builds business by identifying and selling prospects & maintaining relationships with clients. • Achieves maximum sales profitability, growth and account penetration within an assignedterritory and/or market segment by effectively selling the company’s products and/or related services. • Personally contacts and secures new business accounts/customers. Main responsibilities: Sells products by establishing contact and developing relationships with prospects & recommending solutions. Maintains relationships with clients by providing support, information, and guidance, researching and recommending new opportunities, recommending profit and service improvements. Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services. Analyzes the territory/market’s potential and determines the value of existing and prospective customers value to the organization. Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities. Maintains quality service by establishing and enforcing organization standards. Meeting sales targets set for the territory. Updating customer data base, record and process orders. Keeps management informed by submitting activity and results reports, such as weekly work plans, and monthly and annual territory analyses. Resolves customer complaints by investigating problems, developing solutions, preparing reports & making recommendations to management. Contributes to team effort by accomplishing related results as needed. Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas. Customer Care: Employees in this position must prioritize customer care and maintain strong relationships with customers, recognizing them as the top priority. Secondary duties: Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups . Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment. Recommends changes in products, service, and policy by evaluating results and competitive developments. Identifies advantages and compares organization’s products/services. Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services. Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options. Travel Required: Availability to travel 40% of the time nationally. Occasional international travel required. Required qualifications: Degree or Diploma in Electrical/Electronics or Business 3-5 years of sales experience. Required Competencies: Strong sales, business development, and prospecting capabilities Proven negotiation, influencing, and closing skills Ability to build and maintain long-term client relationships Customer-focused mindset with strong client service orientation Excellent presentation, communication, and interpersonal skills Ability to consistently achieve sales targets and business objectives Strong territory/account management and sales planning skills Self-motivated, results-oriented, and able to work independently Creative problem-solving and proactive decision-making abilities Strong product knowledge and ability to articulate value propositions effectively What we offer: The base salary range for this position is $115,000-$125,000 CAD, depending on experience and qualifications. Performance-based bonus Paid holidays and vacation Comprehensive health, dental, and vision coverage Life Insurance and AD&D coverage Short-Term and Long-Term Disability benefits Health Care Spending Account (HCSA) 24/7 Telemedicine access Employee Assistance Program (EAP) Emergency Travel Assistance Optional Life and AD&D Insurance Gutor is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Service Sales Representative is responsible for identifying new business opportunities, managing client relationships, and achieving sales targets within an assigned territory. They must also provide technical support, resolve customer complaints, and coordinate sales efforts with internal departments.

Candidates must hold a degree or diploma in Electrical/Electronics or Business and possess 3-5 years of sales experience. Strong negotiation, communication, and territory management skills are essential for success in this role.

• Performance-based bonus • Paid holidays • Paid vacation • Health insurance • Dental coverage • Vision coverage • Life insurance • AD&D coverage • Short-term disability benefits • Long-term disability benefits • Health care spending account • Telemedicine access • Employee assistance program • Emergency travel assistance

• Résolution de problèmesSouhaitée
• VenteSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Sales
• Business development
• Prospecting
• Negotiation
• Influencing
• Closing skills
• Client relationship management
• Customer-focused mindset
• Presentation skills
• Communication skills
• Interpersonal skills
• Sales planning
• Territory management
• Problem-solving
• Decision-making
• Product knowledge
• Report Writing
• Sales Strategy
• Service Improvement
• Market Potential
• Sales Analysis
• Product Knowledge
• Sales Prospecting
• Business Objectives
• Self-Motivation
• Account Management
• Accounting
• Business Development
• Management
• Decision Making
• Customer Service
• Closing Skills
• Communication
• Consulting
• Creative Problem Solving
• Customer Data Management
• Employee Assistance Programs
• Oil and Gas
• Selling Techniques
• Marketing
• Interpersonal Communications
• Petrochemical
• Presentations
• Sales Management
• Sales Planning
• Technical Services
• Telehealth
• Value Propositions
• Customer Complaint Resolution

• Sales
• Energy
• Engineering
• Manufacturing
• Customer Service & Support
• Sales Service Representative
• Sales Representative (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine